Windows 10: PC Crashes to Reboot

Discus and support PC Crashes to Reboot in Windows 10 Support to solve the problem; Lately, every so often my PC has been crashing and then rebooting itself, I am at a loss on where the issue may be and where the best place to start... Discussion in 'Windows 10 Support' started by prizna, Apr 11, 2016.

  1. prizna Win User

    PC Crashes to Reboot


    Lately, every so often my PC has been crashing and then rebooting itself, I am at a loss on where the issue may be and where the best place to start troubleshooting is, I have also been having a few other problems, FPS drops, Nvidia driver crashes. Im not sure if GPU issues may be causing these crash/reboots.

    Any help on where I should start looking to troubleshoot would be very helpful, and if any additional information is needed please let me know and I will post the information.

    :)
     
    prizna, Apr 11, 2016
    #1
  2. Assisi Win User

    Win 10 Home - Cut & Paste or Drag & Drop Crashes File Explorer

    Same problem with my PC with SSD drives. Big files crash the PC. PC rebooted to BIOS page.
     
    Assisi, Apr 11, 2016
    #2
  3. explorer.exe crashes

    Last night my pc rebooted and started installing update. Update completed i needed to log in so i logged in and there was blue screen with information what they added and after that i saw desktop it didnt had walpaper and then explorer crashes so i runned
    that on task manager and after some secounds crash. I rebooted and. I rebooted and it was working for a while but it crashed again.
     
    TheMichalos, Apr 11, 2016
    #3
  4. dalchina New Member

    PC Crashes to Reboot

    Hi, have a look at your reliability history
    (Just type 'reliabl' in Cortana's search bar .. should find it)
    Explore the x's and note the information - look for any patterns.

    Have you checked your PC is Win 10 compatible?
    Was it running Win 10 ok, and suddenly started crashing?
    Some say PSU problems can result in such symptoms.

    Then there's the Event Viewer
    (Just type 'Event ' in Cortana's search bar .. should find it)

    Is it hardware or software?
    Do a RAM check.
    Check your disk SMART parameters (e.g. Crystaldiskinfo)
    Remove any extraneous hardware

    Try Whocrashed (freeware) to get a simple first view of driver crashes.
     
    dalchina, Apr 13, 2016
    #4
  5. prizna Win User
    I will try/test what you have suggested and report back with any news.
     
    prizna, Apr 14, 2016
    #5
  6. prizna Win User
    After checking my reliability history, the main error I seem to be getting is:

    Source
    Windows

    Summary
    Hardware error

    Date
    ‎12/‎04/‎2016 3:44 PM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 141
    Parameter 1: ffffe000d88a34c0
    Parameter 2: fffff8002fc7014c
    Parameter 3: 0
    Parameter 4: 1f3c
    OS version: 10_0_10586
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.10586.2.0.0.768.101
    Locale ID: 3081

    Extra information about the problem

    Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys



    I also noticed one instance of this error:

    Source
    Windows

    Summary
    Hardware error

    Date
    ‎16/‎04/‎2016 4:06 PM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 141
    Parameter 1: ffffe001a6c394c0
    Parameter 2: fffff80052d8014c
    Parameter 3: 0
    Parameter 4: 350
    OS version: 10_0_10586
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.10586.2.0.0.768.101
    Locale ID: 3081

    Files that help describe the problem (some files may no longer be available)
    WD-20160416-1606.dmp
    sysdata.xml
    WERInternalMetadata.xml

    Extra information about the problem
    Bucket ID:
    BAD_DUMPFILE
     
    prizna, Apr 16, 2016
    #6
  7. axe0 New Member
    Your GPU is the problem, try to run DDU to uninstall the drivers and reinstall or update the drivers from Nvidia. Try a few different drivers if reinstalling/updating doesn't help. If no overclocking is present and the PSU is also fine (possible power issues may cause various of problems) then you're looking at either a faulty slot or GPU, you can test this by seating the GPU into different slots.
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
     
  8. prizna Win User

    PC Crashes to Reboot

    Unfortunately I have already tried using DDU and installing the latest as well as some previous of the Nvidia drivers and the problem still persists.

    No overclocking is present, I have actually suspected my PSU, is there a good way to test for a failing PSU?

    Thanks,
     
    prizna, Apr 16, 2016
    #8
  9. axe0 New Member
  10. prizna Win User
    Thanks for the reply, I will test tomorrow and reply with any new information.
     
    prizna, Apr 16, 2016
    #10
  11. prizna Win User
    Unfortunately I was unable to test my PSU as of yet, but I have received some more crashes that seem to be related to my GPU but are different from the previous crashes.

    This one being a BSOD (even tho I never got a BSOD, my computer just seemed to freeze) according to Reliability Monitor

    Problem signature
    Problem Event Name: BlueScreen
    Code: 133
    Parameter 1: 0
    Parameter 2: 501
    Parameter 3: 500
    Parameter 4: 0
    OS version: 10_0_10586
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.10586.2.0.0.768.101
    Locale ID: 3081


    Extra information about the problem
    Bucket ID: 0x133_DPC_nvlddmkm!GPU_GET_DISP_IFF_INT
     
    prizna, Apr 18, 2016
    #11
  12. axe0 New Member
    Please provide some logs for analysis in case we're missing something we can't see without logs
    *Arrow How to upload files
     
  13. prizna Win User

    PC Crashes to Reboot

    prizna, Apr 18, 2016
    #13
  14. prizna Win User
    One thing I have noticed that I would like to add, as it is a common occurrence with my PC , I always seem to receive 1 or 2 Nvidia driver crashes within the first 30mins of booting my PC, this seems to happen pretty much every morning when I start my PC, after those initial driver crashes, I rarely get another one throughout the day.
     
    prizna, Apr 19, 2016
    #14
  15. geordie17 Win User
    I became totally feed up with the computer going BSOD and restating i just have to accept this is what does but only when I am doing something.
     
    geordie17, Apr 19, 2016
    #15
Thema:

PC Crashes to Reboot

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