Windows 10: Pc Crashes unexpectedly after trying to shut down or plugging out a cable, what should i do?

Okay hi,so this is a complicated one, I already have some friends on it who are IT-specialist and nothing we try works.So my issue appeared start of December 2023 and it started with bluescreens after shutting down or plugging out my controller or my mic. Sometimes it happens without reason. One time my Pc crashed in the middle of a game and freeze my whole screen. I could see my mouse and drag it over he screen but nothing happened when I click something. In the end I had to unplug my Pc because not even shut down button worked.I get the same Bluescreen over and over again with the code: PFN_

:)

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

 

PC only shuts down on a second try


Hello,

I posted here yesterday asking for help on a similar problem yesterday: GPU keeps working (fans spinning) for a few seconds after shutdown - Windows 10 Forums

Basically, what happens now is as follows: When I press shutdown from start menu and the PC screen goes black at the end of it, I can hear components stopping their work, but pretty much all fans keep working (PSU fan, case fans, GPU fans). They work for 20-30 seconds and then I hear a Mobo beep (the same one you hear when you turn on your PC) and the PC boots back like it's nothing. When I reach login screen and shut down again from there, the PC fans again keep spinning after components turn off, but only a few seconds this time. The PC components then turn on and immediately turn off together with the fans.

Sorry for the poor phrasing, English is not my native language and I try my best here.

This complicated double-take shut down process only began after I disabled fast startup in Windows 10 (some guys on various forums suggested that I do that). Before I disabled them, the problem was like the one I linked to in the beginning. The whole problem started after I installed a second HDD. During the installation I also removed the GPU to allow me to fix some cables.

Besides the shut down, the PC seems to be working just fine. No crashes, no BSODs - nothing. Only this strange shut down.


Things I've already tried:

• Disabling fast startup
• Removing my second hard drive
• Changing its SATA plugs
• Changing SATA cables
• Changing HDD power connector cables
• Removing and putting back the GPU
• Updating chipset driver
• Shutting down from login menu

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

OK, first complete your system specs, as it will help us diagnose your problem. Second, can you be a bit more descriptive about the "shut off"? Does it go through the windows shut down procedure, or does the power just shut off completely?