Windows 10: PC Crashing - Bluescreen Error 133

My PC has started freezing and crashing several times a day. Looking at the Windows Reliability tool, i see there is a bluescreen error 133.

Can someone help diagnose?

Thanks,

sachin

:)

 

Bluescreen Crashes in Windows 10

There are a few things that I notice with these errors, they are nearly all hardware 0x124 errors which are difficult to troubleshoot because there is so little information.

Most of them occur when the Norton Security process is running so a first step would be to uninstall Norton and just use Windows Defender while we are troubleshooting.

There was one different BSOD error: 0x18 Reference by Pointer
Probably caused by : BHDrvx64.sys ( BHDrvx64+114761 )

You need to update or rollback your Symantec Heuristics Driver. Maybe this is part of the Norton install so it may be removed anyway.

Check if there has been any improvement and if not then you will need to work through your hardware:



STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.



Warning

If you're overclocking your system, revert back to stock clocks now.





Note Test the system once the overclock is removed before continuing with the steps outlined below.

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




ONE [/i] CPU TEST
*Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




TWO [/i] RAM TEST
*Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




THREE [/i] HDD TEST


Note Please run HDTune first, in the order posted!
*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

*Arrow Run chkdsk




FOUR [/i] GPU TEST
*Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


Report back on all the tests as you do them - take your time - there is no need to get them all done immediately.

 

bluescreen error message wont allow access to desktop

Hi David,

To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

• What is the exact error message showing on your end?
• Were there any changes/updates to your device prior to the issue?
• Any troubleshooting steps you've done so far to resolve the issue?

For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
error you're receiving.

We'll be waiting for your updates.

 

Event Code Bluescreen Error Code 133

For the last two months to three months when I am running games, my computer keeps randomly restarting. When I look at the reliability report for why, I get the following. My computer has no problems booting up and it is not a boot up problem. It only occurs
when the computer has been running video games which is very frustrating to suddenly lose progress. It occurs randomly. Sometimes I can play without a problem. Other times I only last 30 to 45 minutes before it crashes and reboots.

Problem Event Name: BlueScreen

Code: 133
Parameter 1: 0
Parameter 2: 501
Parameter 3: 500
Parameter 4: fffff80045973358
OS version: 10_0_18362
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033