Windows 10: PC crashing in games Critical Events

For months my PC has crashed intermittently. It will usually be while running a game, but has also occurred while watching something on Plex. The screen goes black, the audio stutters and distorts for a few seconds, then the machine reboots.


Many times I have looked in the Reliability Monitor and it has only said "Windows was not properly shut down", without any more info.


But tonight it crashed and gave me a list of errors with information, so I'll share that here:


One says "Windows stopped working":


The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 0xffff9b068d810410, 0xfffff80783f61710, 0xffffffffc0000001, 0x0000000000000003. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: b10e755c-e911-4b90-9a6b-3c616c01318a.



Then there's a series of "Hardware error" events that look like this:


Problem signature

Problem Event Name: LiveKernelEvent

Code: 124

Parameter 1: 0

Parameter 2: ffffb689328b7650

Parameter 3: bea00000

Parameter 4: 108

OS version: 10_0_19041

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19041.2.0.0.256.48

Locale ID: 3081


Then a series of them that look like this:


Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffb2871cbec460

Parameter 2: fffff80552e2a880

Parameter 3: 0

Parameter 4: 5fc

OS version: 10_0_19041

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19041.2.0.0.256.48

Locale ID: 3081


And at the bottom is "Windows Shut Down Unexpectedly":


Problem signature

Problem Event Name: BlueScreen

Code: 116

Parameter 1: ffff9b068d810410

Parameter 2: fffff80783f61710

Parameter 3: ffffffffc0000001

Parameter 4: 3

OS version: 10_0_19041

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19041.2.0.0.256.48

Locale ID: 3081


I have previously completely reset my drivers -- I don't think there's anything I can do with them that I haven't already tried...


If this is likely to be a hardware issue with my GPU, I'm keen to know that ASAP so I can get it sorted.


I have generated some system logs, in case that is needed: https://drive.google.com/file/d/1wtCh5C7qtvmZLtlJ3VfspxIuxqtHjiND/view?usp=sharing

Also this minidump file I found not sure if helpful: https://drive.google.com/file/d/1r2TzZg3fPNh7CO0BLvx3L4NxQCpcR9h-/view?usp=sharing


My machine has Ryzen 3700x, Radeon 5600 XT, MSI x570-a Pro.


Thanks for any help!!

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Microsoft Solitaire events crashed

Carlo--

The following worked for me:

Hi ,

Ariel Acu has replied to the question Microsoft Solitaire events crashed that you are following in
Microsoft Community.

Thank you for the information. It turns out that the
twinapi.appcore.dll files are corrupted, that's why you're getting the said error message. We suggest that you uninstall Microsoft Solitaire Collection on your computer, and then perform the following steps:

• Press Windows key + R to open Run.
• Type WSReset.exe and hit
  Enter.
• Open Windows Store and install Microsoft Solitaire Collection.

Once done, kindly check if the game works for you.

We'll keep an eye on your update.

Good luck!

 

Critical event of failure of StartMenuExperienceHost.exe

I followed the steps that you mentioned but still the problem is present in the critical events