Windows 10: Pc crashing randomly Crash dump file can anyone check?

0: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************SYSTEM_SERVICE_EXCEPTION 3bAn exception happened while executing a system service routine.Arguments:Arg1: 00000000c0000005, Exception code that caused the BugCheckArg2: fffff8042b831

:)

 

10 Crashing Randomly and During Updates and File Downloads

This is a re-post from here.

I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

I think the next step was to run V2 Log collector, that data is attached.

Any help is appreciated.

Thanks,
Chris

 

Windows crashes randomly and is unable to create dump file

Here's my device manager.
Where should I check for unsupported disk adapter error?




I edited this post because I had an Kingston Usb in. Now I removed and updated the screen.

 

Windows crashes randomly and is unable to create dump file

These days I performed a total reset of the operating system and the ssd (Settings > Recovery > Reset this PC).
So right now the pc has the factory settings and the only software installed later are "Chrome" and "HP PC Hardware Diagnostic".
The problem is still present, both at startup and later with blue screens.

I changed the system language to English and repeated V2.
Here is the new result: LAPTOP-HQKN0PFI-(2019-12-04_14-35-53).zip - Google Drive

I installed HP PC Hardware Diagnostic and performed the tests, all of which were positive.
I attach the screens.






(I failed the trackpad test the first time sorry)