Windows 10: PC crashing when unplugging usb

Good Morning, I've been having some trouble with my newly built PC crashing when I unplug my wireless mouse USB from the receiver to charge it. I have seen other posts on here with similar issues and people have been asked to send over their minidump files so I will post them below, forgive me if I have made a mistake extracting them as I have never had to do something like this before. 122024-10609-01.dmp - Shortcut.lnkLet me know if you need anything further and thank you very much!

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

No Message For Unplugging From USB Port

Hi James,

To assist you better, we’d like to know more information regarding your query by answering the questions below:

• What is the format of your USB Flash drive?
• Are you unplugging your USB Flash drive directly from the port or are you ejecting it by right clicking the USB device from My Computer?
• Are you able to see the Safely Remove Hardware icon on your system tray?

In the meantime, we can try to manually bring back the Safely Remove Hardware Window. To do so, you can follow the steps provided:

• Press Windows button + R to show the Run dialog box.
• Copy this command and paste it in the Run dialog box. “ rundll32.exe shell32.dll,Control_RunDLL hotplug.dll “
  
• Press Enter.

That will bring up the Safely Remove Hardware dialog which you can also use to stop the USB device you want to unplug. If you will close this window, the icon will restore back to the system tray.

Let us know how it goes.

 

USB device is not removable and cannot be ejected or unplugged

Hi Ai-Ling,

Appreciate the troubleshooting steps that you have tried. I suggest you run Hardware Troubleshooter and check as it is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to fix
them. Follow these steps to run the troubleshooter.

• 
  Type Troubleshooting in the search bar and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Hardware and Devices”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

I also suggest you to Disable & Enable all USB controllers and check if it helps.

• 
  Click Windows key + R, type
  devmgmt.msc and press Enter.
  
• 
  Expand Universal Serial Bus Controllers.
  
• 
  Right-click every device under the Universal Serial Bus Controllers mode, and then click Disable one at a time.
  
• 
  Restart the computer, and then enable the USB controllers.
  

Update USB Controllers: To update the USB Controllers from Device Manager follow these steps.

• 
  Go Select Device manager.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select
  Update.
  

How to Install and Update drivers in Windows 10

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Let us know how it goes, we’ll be glad to assist.