Windows 10: PC Cuts out. Loud air sound

Hi all


I've had this issues a couple of times over the last few months.


The PC cuts out to a black screen, and then there is a constant loud air sound from the back of the PC much louder that the fans.


Holding the power button down, and then restarting, fixes the issue.


Cheers


Steve

:)

 

Sound cuts out when in game and call

Hello Lilium,

We realize the inconvenience you are experiencing with Sound cut's out in between games and calls. We will certainly help you.

• What happens when you only play the game and not use any other application? Does the sound stay?
• Have you installed all pending Windows updates?

For now we suggest you to try the steps from the link below and check if it helps:

Fix sound problems

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Sound cuts out on Right speaker


Relevant info first:
Windows 10 Home Anniversary Edition 1607
Realtek High Definition Audio Driver 6.0.1.7541.
Logitech LS21 active speakers

For whatever reason, even during playback, the sound will cut out in the right speaker. Unplugging and plugging it back in solves the problem for a little while (1hr/2hr?).
What I've tried so far.

1. Chose a different output port. Problem continues
2. Used Bluetooth headset. Problem not present.
3. Used USB Playstation 2 sound adapter. Problem partially continues. The sound in the Right speaker is very low, but not mute as in the usual case.
4. Reinstalled Realtek driver. No change. Installed x64 driver. No change
5. Tried to find different USB sound driver. Logitech did not have one for the 97078
6. Sound is consistent and fine on HDMI TV. The sound connection is going through the HDMI port on the Geforce GTX 660

So I don't know what the deal is. I'm thinking it might be the Gigabyte motherboard (GIGABYTE H81M-D2V) but it could be system as well. I'm also tempted to hook up a radio or phone to the speakers to see if the Right speaker cuts out there as well.

 

Headphones cutting out sound

Hello,

Thank you for your reply,

I suggest you to try the below methods and check if it helps.

Method 1: Run the inbuilt Hardware & Devices troubleshooter.


Steps:

• 
  Press “Windows key + X” and type “troubleshooting”.
  
• 
  Select “Troubleshooting”.
  
• 
  Select “View all” on the top left corner.
  
• 
  Click “Hardware & Sound”.
  
• 
  Click on “Hardware & Devices”
  

Follow the on-screen instruction to run the troubleshooter.

If Method 1 doesn’t help try method 2.

Method 2: Run audio troubleshooter

Refer the below link for audio troubleshooter.

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab03

Please reply us back after performing the steps. We would be happy to assist you further on the issue.