Windows 10: PC does not accept headphone jack audio, realtek not able to install.

Discus and support PC does not accept headphone jack audio, realtek not able to install. in Windows 10 Drivers and Hardware to solve the problem; I have a severe problem I have been trying to figure out, I recently fresh restarted a PC I have recieved but the problem is that the headphone jack... Discussion in 'Windows 10 Drivers and Hardware' started by Joshua_Gomez15, Jul 12, 2024.

  1. PC does not accept headphone jack audio, realtek not able to install.


    I have a severe problem I have been trying to figure out, I recently fresh restarted a PC I have recieved but the problem is that the headphone jack doesn't work neither the audio outputs in the back of the pc. When I open device manager Realtek Audio drivers are not installed with it and when I try to install it from adding legacy hardware the PC BSOD. Trying to install it from realtek's website and from my manufactuer doesn't work either as when it finished installing and looking into device manager it does not show, not even viewing hidden drivers show it. Plugging my headphones say no devi

    :)
     
    Joshua_Gomez15, Jul 12, 2024
    #1
  2. Rich H567 Win User

    Realtek HD audio headphone jack

    Realtek HD audio headphone jack not listed separately in device manager, headphones don't
     
    Rich H567, Jul 12, 2024
    #2
  3. Realtek Audio Headphone Jack Issue


    PC does not accept headphone jack audio, realtek not able to install. 2d8b66ae-5fe3-492d-8bc0-a30b1f46f975.png


    The SONY: SRS-X2 listed is a Bluetooth speaker that I have been using in place of the laptop speakers, which generally works fine. I think it's also worth it to note that the Speakers listed here don't change when I actually plug headphones into the laptop.

    The Realtek software installed is listed as Realtek High Definition Audio Driver, from Realtek Semiconductor Corp. 6.0.1.7548, installed 10/29/2017.

    The problem is that audio is no longer coming out of the laptop speakers. Previously, whenever headphones were plugged into or taken out of the jack on the laptop, Realtek would send a notification saying that something had been plugged in or out. However,
    I have not gotten either of those messages since the problem with the speakers started, so it was my assumption that the laptop simply believes that there is something still plugged into the headphone jack that has never been taken out.

    The headphones that I use work perfectly fine, and I can get audio from the laptop if I just plug headphones it, however I don't get the notification that I used to.

    I followed all the instructions on the Windows 10 checklist, and I did the Fresh Start that was walked through on the other website, however none of this fixed the issue.

    On an additional note, downloading the Realtek software listed on the Lenovo site did actually help by fixing a separate issue I was having with my Bluetooth, so I do want to thank you for that as I now have a workable alternative to the laptop speakers
    if it turns out that there's just nothing to fix them.
     
    SarahMcDaniel, Jul 12, 2024
    #3
  4. izzadoor Win User

    PC does not accept headphone jack audio, realtek not able to install.

    Playback through headphones in jack on Windows 10 not working

    Currently, on my Windows 10 PC I have the following strange behavior: my speakers and my USB headphones both will play sound fine, but my headphones in the headphone jack do not play sound. Additionally, my headphones are not listed under playback devices when they are plugged in.

    What I have tried so far:

    1. Restarting Computer
    2. Double-checking volume mixer to make sure I did not accidentally mute my computer
    3. Right-clicking sound icon and following all steps in “Troubleshoot Sound Problems” and restarting
    4. Troubleshoot Settings → additional troubleshooters → playing audio and following all the steps
    5. Going to Device Manager → Sound, video and game controllers and uninstalling either Realtek Audio Device or High Definition Audio Device and restarting
    6. Going to Device Manager → Sound, video and game controllers and selecting “update driver” on High Definition Audio Device
    7. Updating OS
    8. Downloading drivers from the manufacturer of my computer and restarting
    9. Going to Realtek Audio Console → Device Advanced Settings → toggling “Disable front panel jack detection” on and off and testing
    Edit: The headphones work when plugged in to another Windows 10 PC and plugging in different headphones to my headphone jack did not seem to fix the issue.

    Edit 2: When I put my headphones in the jack, sound stops coming through the speakers. When I installed a different driver (the one installed by the sound troubleshooter, not the one from the computer manufacturer), my headphones appeared in the list of devices, but no sound comes out.

    Does anyone have any suggestions of anything else I could try? Any help or tips are very much appreciated.
     
    izzadoor, Jul 12, 2024
    #4
Thema:

PC does not accept headphone jack audio, realtek not able to install.

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