Windows 10: PC enters a hard hang state randomly idle/underload

Hello, I just build a new PC and I am having some issues since day one with Kernel Power ID 41 errors. All the parts are brand new and the drivers are up to date. Whenever I go into Event Viewer I see the following error:- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> <EventID>41</EventID> <Version>9</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Op

:)

 

PC enters a hard hang state randomly (idle/underload)

I've already raised a report in Feedback Hub at your advice. As per the issue, it is happening randomly independent of the app/action that was undergoing during that time. One time it was just pure idle after a restart and another time I think it happened during boot sequence as I can understand from the events created at that time.

 

PC enters a hard hang state randomly (idle/underload)

Hello,

I just build a new PC and I am having some issues since day one with Kernel Power ID 41 errors. All the parts are brand new and the drivers are up to date. Whenever I go into Event Viewer I see the following error:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>9</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2023-12-18T20:46:31.9892192Z" />

<EventRecordID>5804845</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-BT40RC4</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="BugcheckCode">239</Data>

<Data Name="BugcheckParameter1">0xffff920c40e61080</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0xffff920c448c2080</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

<Data Name="LidReliability">false</Data>

<Data Name="InputSuppressionState">0</Data>

<Data Name="PowerButtonSuppressionState">0</Data>

<Data Name="LidState">3</Data>

</EventData>

</Event>

On an occasion it happen I think during boot and it geenrated a Service Control Manager error as follows:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

<EventID Qualifiers="49152">7023</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2023-12-18T20:46:38.9902665Z" />

<EventRecordID>5804901</EventRecordID>

<Correlation />

<Execution ProcessID="1352" ThreadID="2000" />

<Channel>System</Channel>

<Computer>DESKTOP-BT40RC4</Computer>

<Security />

</System>

- <EventData>

<Data Name="param1">cplspcon</Data>

<Data Name="param2">%%2147500037</Data>

<Binary>630070006C007300700063006F006E000000</Binary>

</EventData>

</Event>

I can attach all the dump files that I have so far since day one (3 in total, but the issue happened more than that..around 3-4 times a day).

Please let me know that is the issue or what I can do to fix it.

 

Windows 10 update hangs on downloading updates at 98%

Hi vinodh,

In step 3 you state to press enter after after each command but its written like one sentence,could you list them so we can identify each command please.my pc just hangs on "checking for updates" so i installed the win 10 updater and that just hangs on 99%
so i will try what you suggest above.

Thanks