Windows 10: PC fails to boot into Win10... and haven't got local password to fix.

Hi,I have an HP laptop running Windows 10 with updates turned on, so it's going to be a fairly recent version of Windows 10.Unfortunately following a recent Windows update the laptop now fails to boot successfully so I cannot reach the logon screen, and the computer reports a stopcode of: 0xc000021aIt will boot into the Automatic Repair screen, and from here I would like to open CMD Command Prompt in order to attempt repairing the BCD boot configuration data.However, when I try to open CMD it asks me for what I think is a local account password, which I do not know/cannot remember. I nor

:)

 

Forgot Local Password

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the steps provided below and reset the password for the local account and check.

• 
  Login in to your Microsoft account.
  
• 
  Press Windows logo key + X key.
  
• 
  Select Computer Management.
  
• 
  Click on Local user and group.
  
• 
  In the right window pane, double click on user’s folder.
  
• 
  Right click on local user account and select set password and follow the on screen instructions.
  

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

Local Account password changed to Online Account Password

Hi,

I suggest you to follow the steps on how to switch from Microsoft account to Local account:

• Click on search in taskbar and type account.
• Click on Accounts.
• Now, under Your account, click on Sign in with Local account instead.
• Enter your Microsoft account password for confirmation and then follow the screen instruction.
• Enter User name credentials for your the Local account and click OK.
• Now, login to Local account.

Hope it helps.

 

Unable to remove PIN on LOCAL ACCOUNT - Incorrect password

Hi Kapil,

I have tried to fix proposed in the link you provided and still have the same problem, i.e. CANNOT remove 4 digits PIN code from my local account. Note I am using Win10 ver. 1803 (Built 17134.345).

1. The FIX 1 never completed successfully
2. I tried FIX 2 and the operation completed with 43 files processed and 0 file failed
3. I restarted my laptop and tried to REMOVE my PIN
4. This attempt was again a failure
5. I tried the FIX 1 again and it also failed again
6. I restarted my PC and tried REMOVING the PIN, the operation failed
7. I retried FIX 1 but noticed this time in the Ngc folder properties that: SYSTEM, ADMINISTRATORS, LOCAL SERVICES and USER had all Full Control of that folder
8. Nevertheless, I cannot complete set 1 to 6 of FIX 1
9. Note the CHANGE PERMISSIONS button in step 4 is missing from my Windows version and the navigation procedure is different if I wish to ADD "SYSTEM" in step 6

Is there another solution or "Windows Fix" patch/download to resolve my problem.

Thanks