Windows 10: PC fails to enter sleep successfully

Hi,I've been trying to find out what has been causing an issue I have been having on and off for about 6 months now but I can't seem to get to the bottom of it.A lot of the time, when I put my PC into sleep the PC starts to enter sleep, the monitor turns off, RGB lighting turns off ect but then just before entering a sleep state the PC will power down completely and then reboot as if there was an unexpected error. This only seems to happen when I put the PC into sleep mode, however I have noticed in the past that sometimes I will come back to the PC after leaving it in sleep and it will be tur

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Sleep

Hi,

This may happen due to its power plan. A power plan is a collection of hardware and system settings that manages how computers use and conserve power. For this, we suggest that you reset and restore power plans to its default. kindly follow these steps:

• Open the Command Prompt (Admin).
• Copy and paste the command below into the command prompt, and press
  Enter:
  • powercfg -restoredefaultschemes
• Close the Command Prompt window, and then restart your PC to apply the changes.

After that, go to Power & sleep settings
by typing it into the Windows Search. Check the When plugged in, PC goes to sleep after
settings is set to Never.

Let us know if the steps above helped you to resolve the issue.

 

Bluetooth will not connect when the PC wakes up from sleep on Windows 10.

You mentioned that Bluetooth isn't working only if the computer have just been activated after sleep. To further isolate the issue, we suggest that you turn off hibernation. Follow this step by step instructions:

• Right click on the Start Menu button, and choose Command Prompt (Admin)
• Enter the following line: powercfg /h off
• Press Enter.

Let us know how it goes.

Thank you.

 

Sleep issues with Windows

Hi,

I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

I suggest you to follow the steps below and check if that resolves the issue.

* Right-click on Start and Select Command Prompt (Admin)
from context Menu

* Type or Copy/Paste the below commands into it and hit Enter key

powercfg /devicequery wake_armed

• By executing this command, it will bring up all the device list that are configued to wake up your PC from sleep. Now it time to find the device which made you PC to come out of the sleep lastly. Go and execute second command
  now.

powercfg /lastwake

• 
  This will bring up the details of the device that made your PC to come out of the sleep lastly. Now go to the particular device properties and make changes accordingly to preventing that particular device to wake your PC from sleep.
  

Please get back to us with status so that we can assist you further.