Windows 10: PC freezes and crashes during watching videos / gaming.

Here is a screenshot of the problem: Attachment 105303
Besides that, I've noticed freezing at certain points while watching videos on youtube or playing. But while playing that happened only 2 times and for a little while, but the 2nd time the pc went into windows login light blue screen and said that some error is forcing it to restart.

What's going on exactly? I'd appreciate any sort of help from an expert.

:)

 

I've updated to Windows 10 recently and I keep getting IRQL_NOT_LESS_OR_EQUAL BSOD's. I can't find any hardware that's in conflict

I noticed that the freezing is happening watching videos online or playing games and I turned off hardware acceleration in Flash and it seems to have stopped the crashing during watching YouTube videos. So win?

 

Windows 10 freezes

I purchased a PC a few days ago. When watching videos or playing games, the computer freezes. I have to perform a hard shut down on the computer. You can watch videos or play games for about 20 minutes before it will freeze.

 

It appears your installation is counterfeit, as such I cannot provide support until it has been cleared up.

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.


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