Windows 10: PC freezes consistently when playing videos and music

Danial Cheah · Oct 11, 2024

I've been having a persistent issue where my PC freezes while playing videos and music. It could be youtube, netflix, VLC or just spotify. Usually even with just one application open e.g my youtube on edge or chrome it will lose audio, and a few seconds later the whole screen freezes up. However, I am able to sustain prolonged gaming sessions without experiencing this issue. I can go for 4-5hours on a diablo 4 session without any issues, yet freeze and crash launching a youtube video just minutes after a boot up. I've been monitoring my temperatures across all parameters such as CPU, GPU etc a

:)

Mike_Garland · Oct 11, 2024

MS Edge freezes PC when playing a video

I recently purchased a PC with W10. I have both MS Edge and IE 11. If I play a video in MS Edge, it freezes my PC and I have to use the power button to reboot. However I can play the same video in IE 11 with no problems....

Any suggestions?

DHnMMF · Oct 11, 2024

Music and Videos stutter when playing back

TheVeterans,

One photo is with Wifi on(Bottom) and the other with Wifi off(Top). I see this gives us some info as to what is causing the latency. There is some terminology in here I am not familiar with. What do you think? What is the next step?

Brink · Oct 11, 2024

Music and Video Preview Apps for PCs Headed to Store for Windows 10

As we mentioned on January 21st, we’re bringing new universal applications that will ship with Windows 10 including new Music and Video apps. Today, we are pleased to be releasing early preview versions of these new apps for Windows 10 PCs. Windows Insiders can download the Music Preview and Video Preview apps directly from the Store Beta (grey tile) in the latest build of the Windows 10 Technical Preview. Get them here:

*Arrow Download the Music Preview app (PC)
*Arrow Download the Video Preview app (PC)

We still have a lot of work to do to get these preview apps to a place where they can replace the existing Music and Video apps on the PC – we just couldn’t wait any longer to get them onto your PCs and get your feedback. Enjoy!

Music Preview App

Features to try:

Browse and play your music collection: MP3s on your device, songs you’ve put in OneDrive, or music you’ve added to your collection with an Xbox Music Pass will all show up in the Music Preview App. Try out shuffling, filtering, and sorting your music collection. And try playing a Radio station based on one of your favorite artists or bands.

Make playlists: Make playlists with all your music including music from OneDrive. Just create a new playlist and drag and drop the songs you want in that playlist. You can access all your playlists across your Windows devices, Xbox consoles and on the web at music.xbox.com.

Xbox Music Pass: If you have an Xbox Music Pass, you can browse our full catalog and stream or download music for offline use and discover new music with artist radio stations.

What’s coming next:

Browse and buy music in the Windows Store Beta– until then you can still buy music in the existing Music App

Right-click context menus

Better back button for easier app navigation

Dark color theme

Compact mode

Settings improvements

Improved support for accessibility

And much more!

Here’s what we know isn’t working quite right yet:

After heavy use you may see galleries disappear and show a blank white page. Restarting the app will solve the issue.

Playback of Music Pass content may fail with error 0x8004c029. If it does, go here to learn more about how to fix it.

There are no playback controls on hover when the app appears in the taskbar.

Video Preview App

Features to try:

Browse and play video files (including MKV!) on your device: Try out filtering and sorting your collection and adding a folder of videos to include in your collection.

Browse and play movies & TV shows you’ve purchased from any Xbox Video device: Try starting a purchased video on one Xbox Video device and pick up playback right where you left off on another device.

What’s coming next:

Discover great new movies and TV shows in the Windows Store Beta – until then you can still get them in the existing Video App or the new web Store at here.

Download movies and TV for offline play

New device management so you can play your downloads offline more reliably on the devices you care about

Improved search results

Movie reviews and cast information

Settings improvements

And much more!

Here’s what we know isn’t working quite right yet:

Movies and TV shows downloaded in other versions of the app cannot be played in this preview app. They can only be streamed. This preview app only supports streaming at this time.

Playback of purchased content may take several seconds to begin.

Adding or removing folders from your video library can hang the app. Instead, use File Explorer to manage your video library.

Playback of movies and TV may fail with error 0x8004c029. If it does, go here to learn more about how to fix it.

Expired rentals incorrectly show a play button. Playing expired content will result in a playback error.

Remember that these are just previews of these apps – we need your feedback! Please submit your feedback, both problems and suggestions, on the Music and Video Preview apps in the Windows Feedback App.

The Windows 8.1 Music and Video apps from the non-beta Store (green tile) will run side-by-side with these preview apps and can be used to purchase content.

Thank you for your continued support,
The Music and Video App Teams
Click to expand...

Source: Music and Video Preview Apps for PCs are Headed to the Store for Windows Insiders

Windows 10: PC freezes consistently when playing videos and music

PC freezes consistently when playing videos and music

PC freezes consistently when playing videos and music

PC freezes consistently when playing videos and music

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