Windows 10: PC freezes, mouse and keyboard goes unresponsive, and audio cuts out.

Discus and support PC freezes, mouse and keyboard goes unresponsive, and audio cuts out. in Windows 10 Software and Apps to solve the problem; Hi, so recently about 3-4 weeks ago, my PC has been acting out. Whenever i'm playing a game or just on Chrome, my PC freezes/goes on 0-1 fps on the... Discussion in 'Windows 10 Software and Apps' started by D G_058, Jun 30, 2024.

  1. D G_058 Win User

    PC freezes, mouse and keyboard goes unresponsive, and audio cuts out.


    Hi, so recently about 3-4 weeks ago, my PC has been acting out. Whenever i'm playing a game or just on Chrome, my PC freezes/goes on 0-1 fps on the window i am on, and then during the freeze, my keyboards RGB goes out, and if I was holding a key while it freezes, then it just spams it. for example, it happened when I was holding W, and then it just kept going WWWWWWW. Also, my mouse stops responding only for that window, and the entirety of the PC's audio cuts out until 1-2 seconds after the freeze.

    :)
     
    D G_058, Jun 30, 2024
    #1
  2. D G_058 Win User

    PC freezes, mouse goes unresponsive, and audio cuts out.

    I've been having a problem with my windows PC. The past few weeks, it has randomly been freezing a few times a day. During the freezing, all audio stops, and then plays a few seconds after the freezing stops, and my mouse stops responding until I press the windows key. When it starts to freeze, I hear a clicking sound or a stutter for a split second through my headphones. This happens no matter the app. Minecraft, Roblox, Chrome, ETC. I have already tried to update my PC, and its updated to the newest stuff. I deleted some downloads or things that take up space on my pc, and it still did not fix.
     
    D G_058, Jun 30, 2024
    #2
  3. John Fer Win User
    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Jun 30, 2024
    #3
  4. PC freezes, mouse and keyboard goes unresponsive, and audio cuts out.

    Mouse and keyboard suddenly become unresponsive.

    Hi luknforanswers,

    Unresponsive mouse and keyboard could be due to outdated device drivers. Have you tried disconnecting and reconnecting the mouse or keyboard? What about using the keyboard or mouse with a different computer or connecting another keyboard or mouse to your
    computer? Here are some of the things you can try to check your hardware:

    • Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.
    • Try using a different USB port on your PC.
    • If you use a USB hub between the device and the PC, make sure the hub has power. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC.
    • Make sure that the cables on your device aren't damaged in any way.
    • Check any battery-powered devices to see if they are fully charged or have fresh batteries.
    • Make sure there’s no dirt blocking keys or sensors.

    Let us know how it goes.
     
    Aileen Alf, Jun 30, 2024
    #4
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PC freezes, mouse and keyboard goes unresponsive, and audio cuts out.

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