Windows 10: PC freezes on login screen problem with Spotlight?

Hello everyone,I'm currently using Win 10 22H2 no updates available and I can't remember when this problem appeared the first time but this has been going on for a while at least a year, even across versions e.g. with 21H2:Usually I press the enter key to switch to the screen with the actual password field but when the freeze happens, nothing works: Enter, left-clicking and dragging up, esc,.... Very rarely I can press enter but then it freezes on the login screen, usually with some of my password already typed in - I then always have to forcefully shut down my PC. Afterwards it's fine,

:)

 

Spotlight

Hi,

Windows spotlight is an option for the lock screen background that displays different background images and occasionally offers suggestions on the lock screen. For us to better isolate your concern, we'd like to gather more information:

• Is there a way for you to provide us a screenshot?
• Have you made any recent changes before this issue occur?
• Are you able to use spotlight before?

Meanwhile, we suggest that you follow these steps to modify Lock screen background to spotlight:

• Open Settings.
• Click Personalization and select Lock screen.
• Under Background, choose Windows spotlight.

Keep us posted if you need additional help.

 

Windows Spotlight on the lock screen

Hi,

There are multiple causes on why you're encountering this issue. To further troubleshoot the issue, we suggest that you disable and re-enable Spotlight. Simply follow the steps below:

• Right-click on the desktop and open Personalize.
• Open Lock Screen tab.
• Under Background, switch from Windows Spotlight to a Picture or the Slideshow.
• Click OK and close the Window.
• Now Log off and log in.
• Navigate to Lock screen and enable Windows Spotlight again.

Let us know how it works.

 

welcome screen is not asking if i like the spotlight choice

Hi,

One of the possible reasons why your laptop is not asking if you like the spotlight choice might be because the Windows spotlight is not set as your lock screen background. To address this concern, we suggest enabling Windows spotlight as your lock screen
background. To do so, follow these steps:

• Go to Settings.
• Click on Personalization and then select Lock screen.
• Under Background, click on the drop down menu and make sure to click on Windows spotlight.

If further assistance is needed, don't hesitate to reply on this thread.