Windows 10: PC freezes or and getting BSOD when trying to start a specific game.

PC freezes or and getting BSOD when trying to start Jedi Survival. EA tells me to contact Microsoft to get some help. I am telling EA thats this is the only game that is gicvng me issues. DxDiag is posted under and I also have BSOD minidump. Please help me.https://gofile.io/d/48FAiE : Both files are in the link since DxDiag was to long to post.

:)

 

Need assistance with game crashes and freezes after changing PC location

I recently relocated my stationary PC, and since then, I've been experiencing issues with both Steam games and other games. Specifically, when launching Steam games, the loading screen freezes after a few seconds, causing Task Manager to crash, ultimately requiring a PC restart. Additionally, non-Steam games tend to close abruptly after 2-3 minutes of gameplay.

Error Message: No specific error messages are displayed; however, the loading screen freeze for Steam games prompts Task Manager to crash.

System Information:

• Operating System: Windows 11
  
• PC Specifications: GPU gigabyte R69xt gaming oc, CPU i5 13600k, etc.
  
• Game Platform: facing issues with Steam games or other gaming platforms like epic games
  

Actions Taken: I have already taken the following steps to address the issue:

1. Updated all drivers.
   
2. Attempted various troubleshooting methods found online.
   
3. Updated the BIOS to the latest version.
   

Despite these efforts, the problem persists, and I am unsure about the root cause. Any guidance or assistance would be greatly appreciated. Thank you!

 

BSOD and freezing

Yesterday I started up my laptop from hibernating and it freezes, after restarting several times I get a BSOD which freezed on the BSOD one time.
After restarting again the laptop freezed at the Welcome screen.
I have had the freezing before, it was gone for about 2 months.
I did not install any new hardware.
Now it seems to run fine again.

But what is causing the freezing and the BSOD?
I bought this laptop last January.

 

Solitaire collection is freezing my PC

Hi,

Thank you for writing to Microsoft Community forums.

• What is the version of Windows 10 installed on the machine?
  

• Are you aware of any changes that happened on the computer prior to this issue?
  
• Do you see any error code/message upon PC freeze?
  
• Is the issue specific to Microsoft Solitaire Collection or does it occur while using any other application?
  

I suggest you to place the computer in a clean boot state and check if the issue persists. Refer
How to perform a clean boot in Windows
for the same.

Note:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

Your computer may temporarily lose some functionality while in a clean boot environment, however that functionality will return when you
reset the computer to start normally after you have finished your troubleshooting.

Reset the computer to start normally after troubleshooting.
Refer
How to perform a clean boot in Windows for the same.

If the issue persists, assuming, it’s the game that is crashing, I suggest you to try the troubleshooting steps listed in

Game freezes or stops responding on a Windows 10 device and check if they’re helpful.

Let us know how it goes.

Regards,