Windows 10: PC Freezes to black screen, and everything goes blank as well as sound and montior

Discus and support PC Freezes to black screen, and everything goes blank as well as sound and montior in Windows 10 Software and Apps to solve the problem; So I've had my PC on for the last 2-3 days just fine, without restarting, and had no issues. I was playing Fortnite today and my PC would randomly just... Discussion in 'Windows 10 Software and Apps' started by Bola110, Nov 8, 2023.

  1. Bola110 Win User

    PC Freezes to black screen, and everything goes blank as well as sound and montior


    So I've had my PC on for the last 2-3 days just fine, without restarting, and had no issues. I was playing Fortnite today and my PC would randomly just Freeze, the screen would immediately go black and sound and everything would stop. I've had no issues like this in the past playing games like Warzone or Fortnite, and it just started happening today. I restarted it, and played the game for an hour again, and the issue was ongoing, after 3 times I gave up. Installed DDU and uninstalled my old graphics and reinstalled it and all. I have attached a folder to Dropbox for error codes I received, I

    :)
     
    Bola110, Nov 8, 2023
    #1
  2. Rose Cal Win User

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Nov 8, 2023
    #2
  3. Screen goes blank

    Hi Leroy, I hope this message finds you well. My name is Steven and I'm an independent advisor.

    I suggest that you refer to the article Troubleshoot black screen or blank screen errors where you can go through some troubleshooting steps and check your hardware and software

    https://support.microsoft.com/help/14106/window...


    ____

    Steven
     
    Steve Merik, Nov 8, 2023
    #3
  4. kodex Win User

    PC Freezes to black screen, and everything goes blank as well as sound and montior

    Screen goes blank after changing BIOS settings/

    I don't know how long this has been happening, a few weeks at least, but whenever I change a setting in my BIOS (and save & exit), my screen goes blank and my monitor goes into standby. Any suggestions to fix this?
     
    kodex, Nov 8, 2023
    #4
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PC Freezes to black screen, and everything goes blank as well as sound and montior

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