Windows 10: PC freezes with VIDEO_TDR_ERROR Bugcheckcode 0x116

I'm occasionally having random freezes on my pc during gaming sessions which results in the screen freezes and a few seconds later audio freezes and screen then goes full black purple or green and stays that way indefinitely without a hard power button reset. Computer specificationWindows version: Windows 10, 10.0, version 2009, build: 22000Windows dir: C:\WINDOWSHardware: MS-7C92, Micro-Star International Co., Ltd., MPG B550I GAMING EDGE WIFI MS-7C92CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 2312 logical processors, active mask: 4095RAM: 17102352384 bytes 15.9GBErr

:)

 

[W10] Blue Screen 0x116: VIDEO_TDR_ERROR(nvlddmkm.sys)

From WhoCrashed:

Crash Dump Analysis

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Thu 28/04/2016 14:21:28 GMT your computer crashed

crash dump file: C:\WINDOWS\memory.dmp

This was probably caused by the following module: Unknown (0xFFFFE000A7668150)

Bugcheck code: 0x116 (0xFFFFE000A7668150, 0xFFFFF800379167B4, 0xFFFFFFFFC000009A, 0x4)

Error: VIDEO_TDR_ERROR

Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.

A third party driver was identified as the probable root cause of this system error.

Google query: VIDEO_TDR_ERROR

apparently it happens randomly :/

i also got the BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED sometimes

what can i do?

Thanks,

 

Partial workaround for Bugcheck 0x116, nvlddmkm.sys, VIDEO_TDR_ERROR


The final update

After last mentioned changes, my system has been almost stable, at least while browsing/video playing/gaming etc. The only problem was two or more simultaneous copying of large amount of data (mostly virtual machines) which occassionally ended in bugcheck 0x116.

Tried everything which I can find on the net or invent myself, with no success. Then I noticed that the crash occures only when copying data to/from external USB drive. The last thing I did was replacing drivers for USB3 add-on card - the ones from station-drivers.com instead of manufacturer supplied ones. And then, I have no one crash during last three weeks.

Conclusion: Nvidia Video_TDR_Error may be only manifestation of different problem, in this case bad drivers of other PCIe device. So not all video crashes are directly caused by bad graphics card/driver.

 

Video_TDR_Failure (atikmpag.sys) ~ EnhancedStorage-EhStorTcgDrv

Still having issues.

Think it's possibly the memory modules? I might try to buy some on the approved motherboard list.

Found this Microsoft post explanation too: Bug Check 0x116 VIDEO_TDR_ERROR | Microsoft Docs