Windows 10: PC freezing and monitor turning off

Sometimes at random my PC freezes, and then about 10 seconds later the monitor turns off. It often isn't under much pressure (about 5 browser tabs and a text editor), it hasn't happened while gaming. The only way to recover it is to press the reset button, and it reboots and starts up like normal. It's not a bad PC either (ryzen 5 2600, 16GB RAM, Radeon RX 570). Its about 5 months old. What is happening? How can I fix it? I know it is an issue with Windows because it never happens when I'm using my Ubuntu partition

submitted by /u/georgelamb1234
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:)

 

2nd and 3rd monitors freezing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how annoying it can be when the monitors freezes at the middle of some work. Thanks for the information provided by you on the post.
To understand the issue better, we need some information.

• Did you observe any changes to the system recently, such as Updates to driver or Windows?
  
• What is the make and model of the PC?
  
• What is the make and model of the all the three monitors?
  
• How the other 2 monitors connected to the PC?
  

However, you can try the steps below and check if it works for you.

Device Drivers settings.

1. Press Windows + X key from the keyboard and select
   Device Manager.
   
2. Expand Display device. Right click on the device listed and select
   Update drivers
   
3. You will receive a prompt
   Search automatically for Updated driver.
   
4. Restart the PC and then check if the Monitor 2 & 3 freezes after sleep.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

Overclocking / Undervolting guide for Vega 56 or 64?

Here's a quick laundry list:

List of software to use for overclocking and testing
Examples:
Wattman (and how to find and use it, like an overview, including profiles)
Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

Step-by step overclocking in Wattman
Fan speeds
Power limit
Temp limit
Voltages
Core speeds
Memory speeds