Windows 10: PC freezing and/or restarting while playing games

Discus and support PC freezing and/or restarting while playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; This issue started today, I was playing League of Legends on my PC when it randomly froze several times, disconnecting me from the server or something... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Filip Sand, Feb 27, 2025.

  1. PC freezing and/or restarting while playing games


    This issue started today, I was playing League of Legends on my PC when it randomly froze several times, disconnecting me from the server or something of that sort. This caused me to be unable to play for 5-15 seconds, like huge lag spikes. Sometimes this freeze caused my PC to fully turn off and restart for some reason.I have tried updating NVIDIA game drivers, and have also searched for malware/viruses using Norton.This has never been a problem previously and has started just recently. Please help! PC freezing and/or restarting while playing games :D

    :)
     
    Filip Sand, Feb 27, 2025
    #1
  2. Roohi_Taj Win User

    Can't play Hit It Rich game and system freezes

    Hi carmenstanley1,

    Thank you for your response.

    I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

    Could you please help me with the below questions:

    • Are you aware of any changes happened on the computer prior to this issue?
    • Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?

    Step 1: Uninstall or Repair the game.


    1. Press Windows and
      R key together on your Keyboard.
    2. Type appwiz.cpl and hit enter.
    3. Right click on the Hit it Rich app > Select Repair or uninstall it.
    4. Reinstall the application and check for the issue.

    Step 2: Create a new local account.

    The reason might be due to user account corruption, so I would suggest you to ‘Create
    a local user or administrator account’
    and check if the issue persists.

    Note: You will not see all your files under your default file location.
    So your data will be saved under C:\Users\User_name.

    If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
    Tips to improve PC performance in Windows
    10
    .


    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Feb 27, 2025
    #2
  3. Minecraft freezes gaming PC

    Hi,

    We have here a thread Windows 10 freezes when playing games
    related to your concern. We suggest that you go through the steps provided by
    Roger Lu.


    Let us know how it goes.

    Regards.
     
    Marivel Man, Feb 27, 2025
    #3
  4. wsdude Win User

    PC freezing and/or restarting while playing games

    PC froze while playing game and PC restarted (never accured before)

    This wasn't a BSOD.This is the first game to ever do this to me and the first time after 2 months of playing.

    I was in like a 3+ hour session when I noticed the sound freezing and noticed my pc froze.Coudn't alt tab or anything until a few moments later the pc restarted by itself.

    Game in question is called kenshi and after playing other more intensive games the freezing/restarted hasn't happened yet so I'm thinking it was a fluke/game related.


    Event viewer just said it gave me an error 41


    there was a bug check and memory dump file of 700mb was created
    Should I try to post it?mainly asking if it's game related and not a hardware issue.Il try playing longer game sessions of more intensive games to see if I get the problem again.

    Update:hmm it seems some ppl have had the issue.Such a wierd issue though.A game that freezes the pc and restarts the PC?This is a first. Kenshi crashing, pc restarting. : Kenshi

    - - - Updated - - -

    It seems I got a BSOD while playnig kenshi and it said something about WHEA.
     
    wsdude, Feb 27, 2025
    #4
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PC freezing and/or restarting while playing games

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