Windows 10: PC Freezing when running game but only first time after restart it works fine for the rest...

I made a previous topic about this issue it had no further replies in it so making another one. Things I tried from last timeUninstalled and Reinstalled Graphics and Audio Drivers in safe mode using DDUChecking memory through running a mdsched command. Results were normalDid sfc scannow. Which again shown everything was normalRan Multiple Benchmark programs to GPU stress test Heaven, Funmark and Userbenchmark to see if it was hardware problem they all ran fine after restart including all my games tooUpdated all the other driversChecked Event Viewer logs which shown "The computer h

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Screen freeze on some games

Hello,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

Since the issue is still persists, I suggest you to uninstall and reinstall the game and check if this helps.

If this doesn't work, I suggest you to perform system restore to the previous point where it was working fine.

Follow the below steps:

• 
  Press Windows + I key and click on Update and security.
  
• 
  Click on Recovery, and click on
  Restart under Advance startup.
  
• 
  In the Windows Recovery Environment, on the Choose an option screen, click
  'Troubleshoot'.
  
• 
  Click, Advanced Options and then click on
  System Restore.
  
• 
  Follow the onscreen suggestion to restore your PC to earlier point.
  

Hope this helps. Kindly get back to us if you need further assistance.

Thank You.

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.

 

Computer / Game Freezing

Ok since I moved back home from uni I brought my PC with me and I have been playing a game called Apex Legends, every so often in the game I just freeze but only the game as the rest of my PC is working fine but i did notice that the music i was listening
to on YouTube froze at the same time.

I would like to note that my music/videos on YouTube did occasionally freeze when my PC was first turned on but not on any games, it doesn't freeze on any other games at the moment apart from Apex Legends.

I have my OS on a separate hard drive to the game and I have tried updating drivers.

Thanks.