Windows 10: PC freezing while creating new files or folders

Discus and support PC freezing while creating new files or folders in Windows 10 Network and Sharing to solve the problem; When i try to make a new file in any folder or even my desktop, my computer freezes and then flashes before going back to normal. It only happens on... Discussion in 'Windows 10 Network and Sharing' started by John_Gehring, Dec 28, 2018.

  1. JOHN_GEHRING
    John_Gehring Win User

    PC freezing while creating new files or folders


    When i try to make a new file in any folder or even my desktop, my computer freezes and then flashes before going back to normal. It only happens on the Current update for windows 10.



    ***Original title: Can't make any new files in Windows 10***

    :)
     
    John_Gehring, Dec 28, 2018
    #1
  2. VANESSA YAR
    Vanessa Yar Win User

    creating new folder problem in windows 10 creator

    Hi Gudiya,

    The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
    we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

    Creating a new folder using a keyboard shortcut.

    • Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.

    Creating a new folder from File Explorer.

    • Open File Explorer.
    • Hover your mouse on the location where you want to create a new folder.
    • Right-click it, go to New > Folder.

    In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
    How to perform a clean boot in Windows for the detailed steps.

    Let us know the result so we can further assist you.

    Regards.
     
    Vanessa Yar, Dec 28, 2018
    #2
  3. GUDIYA#1
    gudiya#1 Win User
    creating new folder problem in windows 10 creator

    Thanks, the step you mentioned

    Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.
    • Creating a new folder using a keyboard shortcut.

    It's working for me. But my new folder option is not working anywhere not in desktop as well as not in file explorer. Whenever I am placing my cursor on new folder option, its first spinning for few seconds then goes to close the file
    explorer and refresh the desktop once.
     
    gudiya#1, Dec 28, 2018
    #3
  4. DENNIS MOP
    Dennis Mop Win User

    PC freezing while creating new files or folders

    I cant create a new folder in windows 10

    Hi,

    As the scans were not able to find any corrupted system files, we recommend that you try creating a new folder through
    File Explorer. To do this, kindly follow the steps below.

    • Press Windows key and type "file explorer" to open File Explorer.
    • Click Desktop.
    • Under the Home tab, select the New folder option.
    • Create a name for your folder.

    Let us know if you were able to create a new folder by following the steps provided.
     
    Dennis Mop, Dec 28, 2018
    #4
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PC freezing while creating new files or folders

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