Windows 10: PC frequest forced shut downs

"Your PC ran into a problem" error message and shuts down my computer. Happens about once and hour.

Please help

:)

 

My windows does not turn of!!!!!!!

Hi Amirmohammad999,

You should be able to turn off your PC by forcing it to shut down.

Have you tried pressing the Power button until the screen turns black and the system shuts off?

Let us know if you were able to boot your PC after force shutting it down.

Regards.

 

my pc stuck oi preparing widnows update and dont know why, my event visor

and only get stucck on preparing windows dont shut down the pc, i force shut down and now is "noraml" but idk what happend

 

There is evidence that you have installed pirated copies of software on your computer. For that reason we can't help you. It is against the forum rules.

If you remove the software and resubmit your files we can then help you.

 

I removed the program. Here is my new files

Attachment 88448Attachment 88448

 

Unfortunately your hosts file still contains all the entries for bypassing software activation.

 

It means that some installed software are illegally activated.

 

I have no illegal software. Do you know how I can locate them on my computer so I can get ride of them?

 

Your hosts file shows a lot of Adobe where you also have some Adobe software present.

 

From the entries it would appear to be Adobe software, an example could be Photoshop.

 

Thanks. I'll uninstall all my adobe and reinstall it again, as it was purchased. I'll resend the file to you once it has been complete

 

Let's try this again. I removed all the adobe programs, that I know I didn't install.Attachment 88514