Windows 10: PC Game Pass purchased but no longer visible within Microsoft Account

Discus and support PC Game Pass purchased but no longer visible within Microsoft Account in Windows 10 Software and Apps to solve the problem; I purchased a PC Game Pass and the order initially showed in my Account Order History. Initially I could download and run non-EA games but, nothing... Discussion in 'Windows 10 Software and Apps' started by David Middleton3, Jun 29, 2024.

  1. PC Game Pass purchased but no longer visible within Microsoft Account


    I purchased a PC Game Pass and the order initially showed in my Account Order History. Initially I could download and run non-EA games but, nothing from EA.In trying to rectify this, I tried a multitude of FAQ entries to try and synchronise My Microsoft Account, XBox Account, Microsoft Store Account, GAMERTAG and EA Account without any success. I inadvertently changed my GAMERTAG ID at which point I lost all visibility of the PC Game Pass purchase.I'm now in a position where I cannot see or use the Game Pass, nor can I cancel it. I am being charged the subscription by Microsoft but cannot us

    :)
     
    David Middleton3, Jun 29, 2024
    #1

  2. Xbox Game Pass for PC - Compatibility Issue with Gaming Computers

    Hey fellow Microsoft community members,

    I'm encountering a compatibility issue between Xbox Game Pass for PC and my gaming computer, and I'm seeking your assistance to resolve it. Here are the specifics:

    1. Problem: I recently subscribed to Xbox Game Pass for PC, hoping to enjoy a wide range of games. However, I'm facing challenges while running certain games on my gaming computer.
    2. System Configuration:-
    • Operating System: Windows 10
    • Processor: Intel Core i7-10700K
    • Graphics Card: NVIDIA GeForce RTX 3080 (10 GB VRAM)
    • RAM: 16 GB DDR4
    • Storage: 1 TB NVMe SSD
    • Error Messages: When attempting to launch certain games from Xbox Game Pass for PC, I encounter error messages such as "Error code XYZ" or "Game crashes upon startup."
    3. Troubleshooting Steps Taken:

    • Updated Windows 10 to the latest version.
    • Ensured that graphics card drivers are up to date.
    • Verified game files and reinstalled problematic games.
    • Disabled background applications and antivirus software temporarily.
    I would greatly appreciate any insights or troubleshooting suggestions to overcome this compatibility issue and enjoy a seamless gaming experience with Xbox Game Pass for PC.



    Thank you all for your support!
     
    elivejoseph, Jun 29, 2024
    #2
  3. Xbox games pass on pc

    Hi Bat,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    These are the games free with the pass.

    https://www.windowscentral.com/xbox-game-pass-p...

    However, the exact difference can be told by experts on the Xbox forum so suggest you to start a question there.

    Disclaimer:

    This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do
    more harm than good sometimes.
     
    Sumit (Independent Advisor), Jun 29, 2024
    #3
  4. JC03 Win User

    PC Game Pass purchased but no longer visible within Microsoft Account

    game wont launch with pc game pass

    Hi, Logger3422.

    I'm Jen, I'm also a Windows user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

    I understand you're having trouble launching games. To troubleshoot, I suggest following the steps in the article below. Please refer to the steps for PC.

    https://www.thewindowsclub.com/game-pass-not-la...

    I hope this helps. Feel free to share how it went.

    Kind regards.

    *****Note: This is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.*****
     
Thema:

PC Game Pass purchased but no longer visible within Microsoft Account

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