Windows 10: PC get random BSOD error and restarts multiple times ever since an update a couple weeks ago

I updated my PC a couple of weeks ago and ever since then I have been having this issue. I will log on and after a few seconds I will get a BSOD and have any of these errors pop up:


CRITICAL_PROCESS_DIED

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

IRQL_NOT_LESS_OR_EQUAL

PAGE_FAULT_IN_NONPAGED_AREA

SYSTEM_SERVICE_EXCEPTION

DPC_WATCHDOG_VIOLATION

MEMORY_MANAGEMENT


Most often the the watchdog and memory errors. It will restart 5 or 6 times in a row with a different error each time before I am able to use my PC. After that it could happen again at any time. Sometimes when I click on Chrome or Discord it will restart another 3 times and then I am able to use any apps. Other times it will happen when I exit a game I had been playing. I had a game running for around 5 hours one day playing and and taking breaks while leaving it running and when I exited the game my PC began to restart 7 times. I have tried to fix all of these errors multiple ways that I have found in the Microsoft support and on the forum and nothing is helping. I have tried rolling back the update which I have done before when having an issue, but this time there was nothing to roll back to before this update. I tried uninstalling the update and nothing has changed. When checking for a new update it says there is one available, but it cannot be installed. I then tried to completely reset my PC and when I attempt to do that I get a message that says something like "There was an error resetting this PC, nothing has been changed" which also confuses me because how can there be an error to start fresh?? I am kind of stuck at this point not knowing what to do. Any help would be much appreciated! This is my first post here so if there is any info I need to add that would be helpful let me know.

:)

 

Random Restarts, No BSOD

He mentioned that he had done that above. Also I provided a BSOD details app. There were no BSODs to report.

 

random restarts

a couple weeks ago my HP laptop started doing random restarts for no reason. I've had HP tech on the phone for 4 days and still random restarts.

 

Random BSOD errors

Background

• Whilst only bought recently, my laptop (Dell XPS 9560) has a history with random BSOD errors that tend to increase in frequency with time until the laptop becomes unusable.
• The laptop was given a fresh format and installation recently.
• Software installed – Installed Windows 10, Office, Winrar, Adobe Reader, Visual Studio 2015, SQL Server, Chrome, DropBox, Google Backup and Sync
• Within two weeks it reverted to giving BSOD errors.
  • Dumps from c:\windows\minidump available at: Dropbox - File Deleted

Symptoms

• Random BSOD errors
  • Page fault in non-paged area (NTFS.sys)
  • IRQL not less than or equal
• Backup and Sync crashes very regularly (no user friendly message, just googledrivesync.exe has stopped working)

• Chrome crashes quite regularly (ah snap! message). This happened both before and after the format.
• Windows Update fails

Things I tried

• Uninstalling and re-installing Chrome and Backup & Sync
• Downloaded and installed Dell Updates
  • Specifically a BIOS update (installed successfully)
• Ran Dell Diagnostics (at boot time)
  • No issues found
• Ran Dell SupportAssist Hardware Checkup
  • Succeeded
• Windows Update
  • In Normal Mode: Message shows up indicating that the system is not up to date. Upon clicking Check for Updates, updates seem to download but then quit abruptly during installation. Same error indicating system is not up to date shows.
  • In Safe Mode: Upon clicking Check for Updates the Windows Update window closes abruptly.
• sfc /scannow
  • In Normal Mode: Error at 3%: Windows Resource Protection could not perform the requested operation
  • In Safe Mode: Ran successfully, no violations found
• Chkdsk /f c:
  • Ran successfully
• Windows Memory Diagnostic
  • Succeeded
• MemTest86 (more advanced memory test)
  • Freezes mid-way (tried twice)
• Ran Dell SupportAssist Drivers and Downloads
  • BIOS update
  • Network driver (Intel 8265) – Failed. Installed separately through device manager.
• Step #9 seems to have solved some of the issues:
  • Windows update succeeded (#4)
  • Sfc /scannow succeeded in normal mode (#5)
  • BSOD errors persisted though (091317-8562-01.dmp occurred after the update)

Thing I did not try

• Eliminating hardware (e.g., memory stick)
• Running Driver verifier

***Post moved by the moderator to the appropriate forum category.***