Windows 10: pc giving blue screen error when trying to open rdr2 story mode

Im just confused I cant open and my device is good for this game has 16gb ram 4gb video ram have gtx 1650 but still getting blue screen error can someone help

:)

 

Blue screen error ! while playing RDR2 RP (REDM)

I am not getting any error while playing story mode of RDR2 but just after joining any server in REDM ! Pc crashes!

Report:

Problem Event Name: BlueScreen

Code: 124

Parameter 1: 4

Parameter 2: ffff848d372a6028

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_22621

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.22621.2.0.0.768.100

Locale ID: 16393

Extra information about the problem

Bucket ID: 0x124_4_GenuineIntel_PCIEXPRESS_UnsupportedRequest_VENID_8086_DEVID_A0BC_IMAGE_GenuineIntel.sys

 

Blue Screen - Unexpected Kernal mode trap

Hi Anne,

Thank you for writing to Microsoft Community forum.

This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

1. What is the make and model of the PC?
   
2. Were there any changes made on the computer prior to this issue?
   

Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

1. Troubleshoot blue screen errors.
   
2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
   
3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP
   

Regards,

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response