Windows 10: pc going to black screen

Discus and support pc going to black screen in Windows 10 BSOD Crashes and Debugging to solve the problem; so 2 days ago i installed a geforce gtx 1650 low profile in my dell optiplex 7010 DT and everything was going fine but then after the first day my pc... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jasondodd3, Jul 9, 2020.

  1. pc going to black screen


    so 2 days ago i installed a geforce gtx 1650 low profile in my dell optiplex 7010 DT and everything was going fine but then after the first day my pc started to go to black screen and stays but now when i boost it works for like a minute then goes black screen

    could it be psu because mine is 240 watt im am getting a 300 watt is that a good idea

    :)
     
    jasondodd3, Jul 9, 2020
    #1
  2. zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Jul 9, 2020
    #2
  3. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jul 9, 2020
    #3
  4. pc going to black screen

    black screen

    Hi Ken,

    Black screen usually occurs to a Windows device if the system detected that there are some damaged drivers. For us to provide an effective solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • Have you made any changes to the hardware of the PC before this issue occurred?
    • Did you encounter any error messages or error codes along with the black screen?

    In the meantime, we suggest that you perform the troubleshooting steps provided in this
    link. The link serves as a guide on how to address black screen issue.

    We are looking forward to your response.
     
    Darleen Pen, Jul 9, 2020
    #4
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pc going to black screen

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