Windows 10: PC hang everytime I try to launch a game

RTX 4090 with latest Nvidia driver. It hang after I install this driver. The error seems relating to DirectX, any help here?

:)

 

Game Hang on Launch with fresh PC, unique to 2 games, everything else works fine

I've been troubleshooting this for months because it's really annoying more than anything. I even built a completely brand new PC without reusing any parts just in case I had a hardware error. New Windows install and everything, nothing was reused.

This new PC literally has nothing on it aside from steam, the games, and the standard gaming stuff like nvidia's driver app, dx, etc. No third party programs at all. Firewall already configured to let everything through.

2 Games, FFXIV and Dota 2 randomly start hanging when I try to launch them. The task manager shows very low CPU usage (less than 1%) until it finally "catches up" and launches the games. This brings the CPU usage up to normal amounts you'd expect from a game running.

The longer my PC stays idle, the more of a chance there is for the game to hang on launch, but sometimes they hang when only starting the PC. Restarting the PC usually fixes the hang, or I can wait up to 10 minutes for the game to load.

The only similarity I could think of between these 2 games (since Dota2 launches through steam, but ffxiv launches independently of steam) is that they both run dx11. I've changed the dx version they run, even tried vulkan instead for dota and the lag remained. Other dx11 games such as witcher3 do not hang on launch ever. dx12 and dx9 games work as well, I've tried about 30 different games while these 2 were hanging and never had an issue. Furthermore when launching the actual games, there is no performance degradation, so they seem to run correctly once they actually start up.

I am rather tech savvy and this is the 6th pc build I've made, i usually am able to google every question, but this has eluded me. I even paid an independent tech support guy to take a look at my last pc and he couldn't find anything related to it.

There are no dump files or crash reports. The PC doesn't notice anything wrong in event viewer or the games' own debug lists. I have even tried resetting to previous versions of windows 10, but haven't had any results. I don't even remember when this started, likely around august 2018 if i had to guess, but it has been a while. My 3rd PC in my house is the one my gf uses and it is running very similar stuff and DOESN'T have this issue at all. Only difference i can think of is I use 21:9 monitor (single) for my pcs, but she has a single 4k monitor, all are connected with display port.

Nothing is overclocked, it's all stocked.

Specs [brackets indicate PC2]:

Windows 10 (updated to most recent update)

RTX 2060 [GTX1060]

i7 9700k [i5 8600k]

16gb RAM

850+gold psu

1tb SSD [200mb ssd/100mb ssd OS] (I have other hdd/ssd for other storage, but these are what the games/os are installed on)

1000mbps fiber net

 

game wont launch with pc game pass

Hi, Logger3422.

I'm Jen, I'm also a Windows user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're having trouble launching games. To troubleshoot, I suggest following the steps in the article below. Please refer to the steps for PC.

https://www.thewindowsclub.com/game-pass-not-la...

I hope this helps. Feel free to share how it went.

Kind regards.

*****Note: This is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.*****

 

Launching games

Hi Wesley,

Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
information. Please answer the following:

• What build and version of Windows 10 are you using?
• Are you getting an error message when launching the game?
• Have you made any changes to the settings or installed updates prior to this issue?
• What troubleshooting steps have you tried so far?
• What specific games are you having issues with?

We will wait for your response.