Windows 10: PC hard crashes when idle/close to idle

Hello recently I have been noticing that my PC shows a BSoD when left idle for too long or sometimes performing simple tasks like watching YouTube. This is not the case when it is under load or gaming. Can someone help?I have a minidump file attached from a recent crash here030925-10500-01.dmp

:)

 

Bluetooth still on while idle

Thanks for following the steps. Now, the settings won't take effect if you are only using normal PC idle mode. Normal functionality of Bluetooth and Wi-Fi settings are to stay connected even if PC is idle. With the settings that you have created, we would
suggest that you set your PC to automatically go to Sleep or
Hibernate once idle. In this way, the settings "Allow the computer to turn off this device to save power" should take effect.

To set your PC to automatically go to Sleep or Hibernate when idle, please follow these steps:

• Open Control Panel, set view by: Small
  icons.
• Look for Power Options.
• Click on Change when the computer sleeps on the left pane.
• Set a timer.

Please try it out. Hope it helps. If you have any other concerns, don't hesitate to come back to us.

 

PC crashes when in idle

Hey support,

I have been getting random crashes and restarts on my PC, this usually only occurs when my PC is idle or close to idle. When it is under load like gaming, it opperates fine. When it does fail, it does not BSOD, it just freezes and then turns black and after a bit it restarts.

I have replaced the PSU and tried a different GPU but still get the same issue. I have used DDU and reinstalled the GPU drivers and that did not fix the issue.

Could this indicate there is something wrong with my Mobo?

I have attached the minidump file to the following location on onedrive:

Microsoft OneDrive

Would love some help here. lol

 

Troubleshooting idle problems with no errors

I need help troubleshooting my Windows 10 Home PC. I have problems with it only when it idles. The problems are intermittent and hard to troubleshoot. Sometimes it will lock up after being idle for a while. Sometimes it won't lock up but the screen will
not power off. Sometimes it behaves perfectly fine. There are no errors in the Event log, BSODs or memory dumps.

I have tried:

• Reinstalling Windows from image
• Updating all of my drivers
• Scanning for viruses and other malware
• Scanning and defragging hard drives
• Turning off most of my power saving settings
• Scanning for memory and other hard defects
• Stress testing for heat related problems

I am at a loss at this point. It is very annoying to constantly have to hard boot my PC if I step away for too long.

What else can I try?