Windows 10: PC has display then turns black on Lock Screen

I have been having been a problem with my desktop recently and what happens is, I usually be playing a game then randomly the display cuts off. But my computer will still be on. When I turn it off and back on the display still doesn’t work. But when I restart it, it usually will show the display again in the beginning but then when I reach the Lock Screen it just shows no display.

:)

 

Ads displayed in Lock Screen

Hi Subhadeep,

Windows Spotlight is an option for the lock screen background that displays different background images and occasionally offers suggestions on the lock screen.
To turn off Windows Spotlight, go to Settings, clickPersonalization,
select Lock screen, under Background select a different lock screen background.

To avoid messages on your lock screen, you can consider the following:

• Make sure that the "Get fun facts, etc" on your Settings is turned off.
  
• Disable “suggestions” that appear as notifications. To do so, follow these steps go to
  Settings, then select System, then click
  Notifications & actions and turnoff “Show me the Windows welcome experience after updates and occasionally when I sign in to highlight what’s new and
  suggested”.
• Disable “tips, tricks, and suggestions”. Head to Settings then select
  System, then click Notifications & Actions and disable the “Get tips, tricks, and suggestions as you use Windows” option.

Don't hesitate to reply on this thread if further assistance is needed.

 

Black Lock screen BACKGROUND

Hi Bill,

Let us know the make and model of your computer.

Let us try few of the troubleshooting steps below and check if it helps.

Step 1: Try to set the lock screen background to picture and check if the issue persists.

Step 2: I suggest you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Step 3: Update the Display Adapter drivers.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Update Driver Software.
• Restart the computer.

Hope it helps. Reply to the post with an updated status of accessing the lock screen background for further assistance.

Thank you.

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??