Windows 10: pc health check problems..SOME KEYS NOT WORKING

ever since the update that left a few messages on my update settings page,that say something about my pc not being able to use windows 11...I have windows 10...ever since that red x message about pc health check,my del inspiron 7000 series laptop keyboard isnt working right..some letters and numbers stoped working..if i hold the button down long enough they eventually start working..its a hardware issue...i did all the usual things ,update the drivers and remove drivers and many other things,but no fix...i tried a usb keyboard and same issue appens....the keys that dont wont work are G,H,5,6 a

:)

 

KB5005463 PC Health Check Application

The Windows 11 check is only part of the PC Health Check. It opens a dashboard with a lot of other thinks you can do. Check on "Tips on PC health" for 9 different suggestions. It does not do anything after it is closed and no processes are running.

I uninstalled the app and it is not offered it in Windows Update anymore.

Jim *Cool

 

PC Health check

My PC Health check suggests I install a clean version of windows. But, the warnings are

• Fresh start removes third-party antivirus software and all apps that don't come standard with Windows. This includes Microsoft apps such as Office, any desktop apps that came preinstalled on your device, and any Windows desktop apps, such
  as your device manufacturer's apps, support apps, and drivers. It keeps only Microsoft Store apps that your manufacturer installed.
• You won't be able to recover the apps that are removed. You'll need to manually reinstall them.
• You may lose your digital licenses, digital content associated with apps, or other digital entitlements for apps, which may impact your ability to use apps or app-related content that you paid for.

Can I please clarify this? Does it mean I will lose all my Microsoft office software and printer drivers? It hardly seems worth the trouble. is there a way I can just clean up my current version of windows? Many thanks.

 

Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

We appreciate your time responding back to us. At this point, we would suggest that you access the built-in Administrator account to and check if you would be able to perform a Health Check from it. Here are the steps on how to enable the built-in Administrator
Account:

• Right-click on the Start button.
• Select Command Prompt (Admin).
• Type the net user administrator /active:yes and hit
  Enter.

After completing these steps, you should see a message that you've done the command completed successfully. Sign out from your current user profile and you'll see the Administrator account as one of the choices.

Let us know if you would be able to perform a system health check on your account and we'll assist you with the next steps needed.

Once you're successful with performing a health check on the Administrator account, we would suggest that you disable it from your personal user profile by following these steps:

• Right-click on the Start button.
• Select Command Prompt (Admin).
• Type the net user administrator /active:no and hit Enter.

Let us know how it goes and we'll assist you further.