Windows 10: PC hotspot is on but does not allow connection to my mobile device

My window 10 PC hotspot is on but fails to connect on my mobile device* Moved from Community Center

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Internet is not connected in Mobile Hotspot

We can try the following ways to troubleshoot the issue:

1. Create a mobile hotspot and share it, how to create a mobile hotspot and share it, we can refer this article: How to turn your Windows 10 PC into a wireless hotspot
   
2. Is there some settings like "Allow all Users" when creating hotspot, if so we can try to enable it, then all devices are able to pick up hotspot connection.
   
3. All the devices or only one android device cannot connect the network name of this hotspot? If all the devices can not connect to this hotspot, it may be a problem with creating or sharing hotspots, if only one android device can not connect this hotspot, it may be the settings problem with this android device.
   
4. Is there a device that can find the network name of this hotspot?
   
5. If a device discovers this hotspot, when we want to connect to this hotspot, is there a prompt to verify the network name and password?
   
6. If the android device can connect other wifi or other hotspots, it may be settings problem with this android device.
   
7. We can try to add a hotspot network manually in the android devices, then we view if it can connect the mobile hotspot.
   

 

Mobile Hotspot

We appreciate that you have tried the suggested steps above. Have you tried to connect other devices to the mobile hotspot on your PC?

Since the issue is still the same, we suggest that you uninstall/reinstall the network adapter driver and check if this will resolve the issue. Follow the steps below:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for Network adaptor and click on it expand it.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic network adapter driver.
  

We can also update the network adapter driver. Skip step 3 from the above steps and right click on the device and click on update.

Feel free to post back for any updates.

 

Windows 10 Mobile Hotspot Not working

Hi,

Your Bluetooth connection may be enabled which prevents you from setting up your mobile hotspot. To have this addressed, we suggest turning off the Bluetooth connection and see if you're able to set up your mobile hotspot. Follow these steps:

• Open Settings and select Devices.
• Click Bluetooth, then toggle it OFF.

Once done, check if you can now turn on your computer's mobile hotspot. Let us know how it goes.

Regards.