Windows 10: PC in Windows 11 cannot detect CD/DVD

Discus and support PC in Windows 11 cannot detect CD/DVD in Windows 10 Gaming to solve the problem; dfswfsdfsdfsdfsdf https://answers.microsoft.com/en-us/windows/forum/all/pc-in-windows-11-cannot-detect-cddvd/6488878e-fb37-4d45-8292-d760b3927d2b Discussion in 'Windows 10 Gaming' started by Alvin Ni, Jul 6, 2025 at 7:22 AM.

  1. Alvin Ni Win User

    PC in Windows 11 cannot detect CD/DVD


    dfswfsdfsdfsdfsdf

    :)
     

  2. CD/DVD drive (EPC in Windows 11 cannot detect CD/DVD :) will not open, it is detected

    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I suggest you to update the drivers for CD/DVD drive by following the steps below and check if the issue persists.

    • Press Windows key + R and select Device Manager from the list.
    • Expand DVD/CD-ROM drives.
    • Right click on the driver and select update driver software.
    • Follow the on-screen prompts and to update the driver.

    Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Jul 6, 2025 at 7:26 AM
    #2
  3. Nikhar_K Win User
    how do I open the cd/dvd disk drive on the back of the HP envy all-in-one?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    For better clarity, please let us know:



    • When you say, “how do I open the cd/dvd disk drive on the back” are you not able to open the drive to enter a disk or trying to replace the drive?
    • What is the exact model number of the HP Envy PC that you are using? To check type:
      msinfo32 in the search bar on the Taskbar and hit
      Enter.


    If the CD/DVD drive is not getting detected on the computer, I would suggest you to refer the steps mentioned in the HP article
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8).



    If you are unable to burn CD/DVD using the drive, I suggest you to refer the steps mentioned in the HP article

    HP PCs - CD or DVD Drive Cannot Burn Discs (Windows 10, 8)
    .



    Please provide more information on the issue that you are facing to help you with the appropriate steps.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
  4. PC in Windows 11 cannot detect CD/DVD

    Optical Drive (CD/DVD) not detected by Windows 10

    I know this has been asked in the community many times already by others, and i have tried all of those fixes. Nothing works for me. My laptop is a new Lenovo e560. The cd/dvd drive is detected in the BIOS - can even boot with another bootable DVD.

    Steps already tried:

    • LowerFilters & UpperFilters strings removed from under registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and rebooted the laptop.

    • Added Controller0 key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\ and added a DWORD
      EnumDevice1 with value 1, and rebooted the laptop.

    • In Device Manager, clicked View->Show Hidden Objects, expanded the
      DVD/CDROM Devices and uninstalled my DVD drive from the list. It never got detected or installed after a reboot - it's gone now, cannot see it anymore.

    • In Device Manager, expanded IDE ATA/ATAPI Controllers. But the only thing here is
      Intel 6th Generation Core Processor Family Platform I/O SATA AHCI controller. There is nothing else there - no ATA Channel 0 or ATA Channel 1 (things that have been suggested to be deleted on other posts regarding this issue). So I uninstalled
      the SATA AHCI controller and rebooted. It just reinstalled it automatically. But no CD/DVD drive yet.

    • In Device Manager, scanned for new hardware.

    • And yes, I already ran the Hardware Troubleshooter.

    I've gotten these above steps from the following posts:


    Those helped a lot of people (try those first if you are having the same issue). But as you can guess none of those steps helped me, hence creation of this post.
     
    TousifSaleh, Jul 6, 2025 at 7:26 AM
    #4
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PC in Windows 11 cannot detect CD/DVD

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