Windows 10: PC is Shutting off when launching games.

Hey, my pc is shutting off after launching most games, again.Onedrive containing Error Log: https://1drv.ms/u/s!As04VxFUREFtjWcNUYTKv48ar3W7?e=Abqp9WSystem:CPU: Ryzen 5 3600GPU: GeForce GTX 1070 AERO 8GMotherboard: ROG STRIX B450-F Gaming IIRam: 16GB DDR4 Corsair VengeanceOnly error i could find was"The device driver for the Trusted Platform Module TPM encountered a non-recoverable error in the TPM hardware, which prevents TPM services such as data encryption&nb

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game wont launch with pc game pass

Hi, Logger3422.

I'm Jen, I'm also a Windows user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're having trouble launching games. To troubleshoot, I suggest following the steps in the article below. Please refer to the steps for PC.

https://www.thewindowsclub.com/game-pass-not-la...

I hope this helps. Feel free to share how it went.

Kind regards.

*****Note: This is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.*****

 

Launching games

Hi Wesley,

Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
information. Please answer the following:

• What build and version of Windows 10 are you using?
• Are you getting an error message when launching the game?
• Have you made any changes to the settings or installed updates prior to this issue?
• What troubleshooting steps have you tried so far?
• What specific games are you having issues with?

We will wait for your response.

 

Unable to Launch Games such as Gears 4

Hi,

An outdated version of the Windows Store is one of the possible reasons why you are unable to launch any games from Windows Store. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

• Click Start and click Settings.
• Select System.
• Select Storage.
• Select This PC.
• Click Temporary files.
• Choose Temporary files.
• Click Remove files.

Step 2: Re-register the Store App and check.

• Right click on Start button on the desktop and select Command Prompt (Admin).
• Here, User Account Control window pops up and click on Yes to open Command Prompt with administrator privileges.
• Type the below command in the Command Prompt: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Kindly update us with the results, so that we can assist you further.