Windows 10: PC is stuck on boot screen. How do I save my files and then rest my pc to factory settings?

What the title says

:)

 

pc restore to factory settings

You made two statements:

• pc restore to factory settings
• I am unable use pc as I have no user password

What actually is your question?

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

factory reset will wipe the data in PC?

Hello,

I realize that you are trying to perform a factory reset to the computer. We will help you.

• How are you trying to perform a factory reset in your computer?
• What issue are you facing to perform a factory reset?

I suggest you to perform a recovery with keep my files in Windows 10.

Recovery options in Windows 10.

Keep my files

What it does

• 
  Reinstalls Windows 10 and keeps your personal files.
  
• 
  Removes apps and drivers you installed.
  
• 
  Removes changes you made to settings.
  
• 
  Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)
  

Refer:
Recovery options in Windows 10

To Reset you’re PC,

* On your login screen, hold Shift button,
then right click on Power button and select
Restart

* Select Troubleshoot> Reset this PC > Keep my files.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.