Windows 10: PC issue with font

Hi!


I've had an interesting issue with a windows 10 laptop recently which I cannot find any information on! It's now been over a month, with several attempts to resolve this and no success.


The font "Verdana" has issues. Here are the symptoms:

-If you browse to C:\Windows\Fonts in windows explorer and scroll down, as soon as you hit "Verdana" explorer.exe crashes, and windows explorer closes, the desktop and task bar disappear for a second and then come back.

-If send an email to outlook 2016, as soon as you open or even preview the email, outlook crashes.

-Trying to write an email or document in this font crashes the application you are using with no warnings.

-Nothing odd in event viewer. I have no logs regarding this error whatsoever to try and resolve this issue.

-The PC is up to date.

-Chkdsk and SFC /scannow report that there are no errors.

-The Verdana font renders fine in google chrome.

-I copied the verdana font from a working PC running Windows 10 to a USB. Plugging in the usb, no issues. I copied (via CMD) the font to the desktop. This was a big mistake. Explorer.exe continuously crashed over and over again, and the laptop became unusable. I had to shut down the laptop, log on to a different account, and delete the font via CMD.

-The symptoms are the same for all users on the laptop.

-Refreshing the computer using the windows 10 advanced boot options menu does not resolve the issue.

-I've tried clearing the font cache using the following process:

Stop + disable the Windows Font Cache Service

Stop + disable the Windows Presentation Foundation Font Cache 3.0.0.0 Service

delete C:\Windows\ServiceProfiles\LocalService\AppData\Local\*.dat

delete C:\Windows\ServiceProfiles\LocalService\AppData\Local\FontCache


Any ideas? Has anyone seen anything similar to this before?


Any info would be appreciated!


Thanks,


Zac.

:)

 

Fonts

Hello,

I found these steps in this forum from back in 2010:

Step 1:

I would suggest you to try these steps and check whether it helps in fixing your issue.

Open font settings by clicking on start, click on control panel, and then click on appearance and personalization, under fonts click on change font settings. And select the font size.

Step 2:

If you’re trying to change windows font size then please follow the steps below:

To change Windows fonts

1. Open Appearance Settings by clicking the Start button and then clicking Control Panel. In the search box, type window color, and then click Change window colors and
metrics.

2. In the Item list, click the part of Windows that you want to change the font for. For example, if you want to change the menu font, click Menu in the list. Then, make any of the following changes:

· In the Font list, click the font that you want to use.

· In the Size list, click the font size that you want.

· In the Color list, click the font color that you want.

3. Repeat these steps for each item that you want to make changes to, and then click OK.

Does that help?

 

FONTS

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to follow the instruction provided below and check.

Step 1:

• Download the font type you want to install.
• Right click and click on install.
• Check if you are able to view the fonts in documents.

Or

Step 2:

• Download the font type you want to install.
• Open Control Panel.
• Click on fonts.
• Now, drag and drop the downloaded fonts in the font’s folder.

Hope this information helps. If you have any queries, let us know. Will be happy to assist you.

Thank you.

 

Is there a way to fix font issues in Windows 10?

Hello,

Thank you for posting in Community.

This issue might have occurred due to incorrect settings.
I would suggest you to follow the below steps to change the font size in the title bar.

• 
  Type display in the search bar and press enter
  
• 
  Under “change only text size “select title bar
  
• 
  Choose the font size accordingly
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.