Windows 10: PC keeps black screening randomly

I have been having this issue lately where whether I'm gaming or watching something on youtube where my PC will black screen on both monitors with the fan on the GPU going at high speeds. I have no choice but to power off my PC and turn it back on because the screen will not return.

These are my specs this PC was built in January 2019

GPU: NVidia GeForce GTX 1660

CPU: AMD Ryzen 7 1700x Eight-Core Processor 3.40 GHz

RAM: 8GB

MOBO: Gibabyte GA-AB350-Gaming 3 ATX AM4 Motherboard

Power Supply: Corsair CXM 650 W 80+ Bronze Certified Semi Modular ATX Power Supply


I checked event viewer and these are the errors I get:


Faulting application name: dwm.exe, version: 10.0.18362.387, time stamp: 0x8e064b77

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xe0464645

Fault offset: 0x0000000000000000

Faulting process id: 0x2374

Faulting application start time: 0x01d715782936344c

Faulting application path: C:\WINDOWS\System32\dwm.exe

Faulting module path: unknown

Report Id: f265b631-e7c2-4c32-a999-206b672e60fb

Faulting package full name:

Faulting package-relative application ID:


The Desktop Window Manager process has exited. Process exit code: 0x000000ff, Restart count: 1, Primary display device ID: NVIDIA GeForce GTX 1660


Display driver nvlddmkm stopped responding and has successfully recovered.


Solutions I've tried already:

Sfc scan-no corruptions

Checked Temps on CPU and GPU while gaming: Highest for GPU WAS 72 C and CPU was 64 C

Removed Drivers with DDU and reinstalled old ones

Changed theme

Turned off Aero peck

Ended explorer.exe

Set Physics X to CPU

Turned off Hard Accel in Google Chrome

Set NVidia Power Management to Performance

Reset Drivers with Windows CTRL B

Checked DISM no issues

:)

 

Windows 10 keeps crashing and randomly restarting into a black and white screen.

Hello Ian,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, refer to the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Have you tried updating your network card driver? If yes, try to use the previous version of your network card driver.
• Are you using any 3rd-party antivirus software?

Meanwhile, let's troubleshoot the issue by performing the steps below:

We suggest following the steps on this article
to help you troubleshoot black screen issues in Windows 10.

Also, check if the issue occurs in a clean boot state. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you
run a program in Windows 10. Check the steps on this article.

We look forward to your response.

Regards.

 

New laptop hardlock with black screen

I have a new notebook, running Windows 10 Fall Creators Update, which is randomly freezing, showing a black screen. System specs:

• intel core i5
• HD is an SDD, 250GB
• GPU: Intel HD graphics 620

Symptoms:

• happens randomly, related to no particular reason, time of the day, and programs running
• when freezes, the notebook screen is "active" (back light is on) but completely black; external monitor, connected via HDMI, is black as well
• when freezes, no key input is responding. I tried to press "CAPS Lock", which has a led on it, and the led is not toggling
• I noticed I can keep the PC on for several days, without any problem. It always freezes whenever I'm actively using it

What I already tried:

• reinstall Windows from scratch (even starting from an external USB drive)
• run windows in "clean boot" mode (all non-MS services disabled, all startup programs disabled)
• update the BIOS, and all "relevant" drivers (GPU, System Firmware, network interface, bluetooth, ...) of the PC to the latest version
• testing the memory with MemTest86+: no issues, after several steps
• stressing the GPU with FurMark: reached quite an high temperature (70°), but no issues
• stressing the CPU with IntelBurnTest: reached quite an high temperature (70°), but no issues

Now, I would guess it's an hardware problem, but the strange thing is that we ordered 6 identical PCs, and this is happening on 4 of them. Therefore, for "statistical" reasons, we don't think it could be possible that all of them shows an HW issue... It only happens with a different rate from one PC to another (for instance, happens daily on my PC, and once a week on another)
Any idea on how to investigate this issue further?
Any test / improvement I can do?

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.