Windows 10: PC keeps blue screening after headphones cut out or opening a game.

Discus and support PC keeps blue screening after headphones cut out or opening a game. in Windows 10 BSOD Crashes and Debugging to solve the problem; Sometimes my pc blue screens after opening a game or my headphones make a crackling noise and cut out. This has been happening ever since I built my pc... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PikachuGameREAL, Jan 16, 2021.

  1. PIKACHUGAMEREAL
    PikachuGameREAL Win User

    PC keeps blue screening after headphones cut out or opening a game.


    Sometimes my pc blue screens after opening a game or my headphones make a crackling noise and cut out. This has been happening ever since I built my pc in December. I also have issues with my headphones as they keep cutting out randomly Hyperx Cloudx Flight Wireless.





    Dump: Microsoft R Windows Debugger Version 10.0.20153.1000 AMD64

    Copyright c Microsoft Corporation. All rights reserved.





    Loading Dump File [C:\Windows\MEMORY.DMP]

    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.



    Symbol search path is: srv*

    Executable search path is:

    Windows 10 Kernel Version 19041 MP 24 procs Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS

    Edition build lab: 19041.1.amd64fre.vb_release.191206-1406

    Machine Name:

    Kernel base = 0xfffff800`76400000 PsLoadedModuleList = 0xfffff800`7702a2f0

    Debug session time: Sat Jan 16 22:35:17.619 2021 UTC - 5:00

    System Uptime: 0 days 0:02:45.222

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ................................................................

    ...........

    Loading User Symbols



    Loading unloaded module list

    .............

    For analysis of this file, run !analyze -v

    nt!KeBugCheckEx:

    fffff800`767f5780 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffd486`44244f80=000000000000000a

    3: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    DRIVER_IRQL_NOT_LESS_OR_EQUAL d1

    An attempt was made to access a pageable or completely invalid address at an

    interrupt request level IRQL that is too high. This is usually

    caused by drivers using improper addresses.

    If kernel debugger is available get stack backtrace.

    Arguments:

    Arg1: 0000000000000040, memory referenced

    Arg2: 0000000000000002, IRQL

    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation

    Arg4: fffff8007fa3ec43, address which referenced memory



    Debugging Details:

    ------------------



    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details

    Page 4258c1 not present in the dump file. Type ".hh dbgerr004" for details



    KEY_VALUES_STRING: 1



    Key : Analysis.CPU.mSec

    Value: 3702



    Key : Analysis.DebugAnalysisProvider.CPP

    Value: Create: 8007007e on JJSPC



    Key : Analysis.DebugData

    Value: CreateObject



    Key : Analysis.DebugModel

    Value: CreateObject



    Key : Analysis.Elapsed.mSec

    Value: 4886



    Key : Analysis.Memory.CommitPeak.Mb

    Value: 94



    Key : Analysis.System

    Value: CreateObject



    Key : WER.OS.Branch

    Value: vb_release



    Key : WER.OS.Timestamp

    Value: 2019-12-06T14:06:00Z



    Key : WER.OS.Version

    Value: 10.0.19041.1





    ADDITIONAL_XML: 1



    OS_BUILD_LAYERS: 1



    BUGCHECK_CODE: d1



    BUGCHECK_P1: 40



    BUGCHECK_P2: 2



    BUGCHECK_P3: 0



    BUGCHECK_P4: fffff8007fa3ec43



    READ_ADDRESS: 0000000000000040



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXWINLOGON: 1



    PROCESS_NAME: System



    TRAP_FRAME: ffffd486442450c0 -- .trap 0xffffd486442450c0

    NOTE: The trap frame does not contain all registers.

    Some register values may be zeroed or incorrect.

    rax=0000000000000000 rbx=0000000000000000 rcx=ffff8f006dbce180

    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000

    rip=fffff8007fa3ec43 rsp=ffffd48644245250 rbp=0000000000000000

    r8=ffffb207b08df5b0 r9=0000000000000004 r10=fffff800766e7ee0

    r11=ffff7efe27800000 r12=0000000000000000 r13=0000000000000000

    r14=0000000000000000 r15=0000000000000000

    iopl=0 nv up ei ng nz na pe nc

    xboxgip!gipHandleHello+0x283:

    fffff800`7fa3ec43 488b4d40 mov rcx,qword ptr [rbp+40h] ss:0018:00000000`00000040=????????????????

    Resetting default scope



    STACK_TEXT:

    ffffd486`44244f78 fffff800`76807769 : 00000000`0000000a 00000000`00000040 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx

    ffffd486`44244f80 fffff800`76803a69 : 00000000`00000000 fffff800`7b7b20ea 00000000`00000000 00000000`00000005 : nt!KiBugCheckDispatch+0x69

    ffffd486`442450c0 fffff800`7fa3ec43 : 00000000`00000000 fffff800`7fa67b68 ffffb207`00000008 01900030`a183a59e : nt!KiPageFault+0x469

    ffffd486`44245250 fffff800`7fa42dff : 00000000`00000004 ffffd486`44245360 fffff800`7fa67b68 ffffb207`b08df5ac : xboxgip!gipHandleHello+0x283

    ffffd486`442452e0 fffff800`7fa284bc : ffffb207`9b742ab0 ffffb207`9b742ab0 ffffb207`00000021 00000000`00000005 : xboxgip!gipProcessPacket+0x823

    ffffd486`442453a0 fffff800`7664885e : ffffb207`b08df050 ffffd486`00000021 ffffb207`b08df5d1 ffffb207`b08df4cb : xboxgip!gipUsbReadComplete+0x19c

    ffffd486`44245410 fffff800`76648727 : 00000000`00000001 00000000`00000000 ffffb207`9b7bd8c0 00000000`00000002 : nt!IopfCompleteRequest+0x11e

    ffffd486`44245500 fffff800`7b7b811a : 00000000`00000000 ffffb207`9b73dd70 ffffb207`b08df050 fffff800`7b7bbf0a : nt!IofCompleteRequest+0x17

    ffffd486`44245530 fffff800`7b7b7eb1 : ffffb207`9bb9a102 ffffb207`9bb9a1c8 ffffb207`b08df050 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x23a [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869]

    ffffd486`442455c0 fffff800`7fa04e3e : 00000000`00000051 ffffb207`a9023570 ffffb207`9bb9a1c8 00000000`00000043 : Wdf01000!imp_WdfRequestCompleteWithInformation+0xa1 [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 571]

    ffffd486`44245620 fffff800`7fa04eeb : 00000000`00000000 ffffd486`44245740 00000000`0000000e ffffb207`9bb9a1c8 : dc1_controller!DccCompleteReceiveAgainstRequest+0xfe

    ffffd486`44245680 fffff800`7fa0521b : ffffb207`9bb9a1c8 ffffd486`44245751 0000546b`cb747917 ffffb207`a183abce : dc1_controller!DccCompleteReceiveRequest+0x83

    ffffd486`442456d0 fffff800`7fa0392e : ffffb207`9b7b8310 00000000`00000000 00000000`00000000 00000000`00000000 : dc1_controller!DccControlMessageResponse+0x30f

    ffffd486`442457b0 fffff800`7fa0442f : ffffb207`9b7bbde0 00000000`000001c0 ffffb207`9b7b8310 fffff800`76644c4d : dc1_controller!DccIsoProcessReadRequests+0x21e

    ffffd486`44245840 fffff800`7b7b471b : 00000000`00000000 ffff85cd`00000002 ffffd486`45195bd0 fffff800`7664447b : dc1_controller!DccIsoTimerFunc+0x4f

    ffffd486`44245870 fffff800`7b7d014b : ffffd486`45195bd0 00000000`00000000 00000000`00000000 ffffb207`9b7b4218 : Wdf01000!FxTimer::TimerHandler+0x53 [minkernel\wdf\framework\shared\core\fxtimer.cpp @ 343]

    ffffd486`442458a0 fffff800`76644f12 : ffffb207`9b7b41d8 ffff8f00`6dbce180 ffff8f00`6dbce180 ffffd486`00000002 : Wdf01000!FxTimer::_FxTimerDpcThunk+0x1b3bb [minkernel\wdf\framework\shared\core\fxtimer.cpp @ 392]

    ffffd486`442458e0 fffff800`76606eed : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`000018b6 : nt!KiProcessExpiredTimerList+0x172

    ffffd486`442459d0 fffff800`767f92ee : ffffffff`00000000 ffff8f00`6dbce180 ffff8f00`6dbd9640 ffffb207`9b553540 : nt!KiRetireDpcList+0x5dd

    ffffd486`44245c60 00000000`00000000 : ffffd486`44246000 ffffd486`44240000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e





    SYMBOL_NAME: xboxgip!gipHandleHello+283



    MODULE_NAME: xboxgip



    IMAGE_NAME: xboxgip.sys



    STACK_COMMAND: .thread ; .cxr ; kb



    BUCKET_ID_FUNC_OFFSET: 283



    FAILURE_BUCKET_ID: AV_xboxgip!gipHandleHello



    OS_VERSION: 10.0.19041.1



    BUILDLAB_STR: vb_release



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    FAILURE_ID_HASH: {fbc68c8a-2faa-3f49-0535-8850d7f70ce4}



    Followup: MachineOwner

    ---------

    :)
     
    PikachuGameREAL, Jan 16, 2021
    #1
  2. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    my system keeps on crashing. (blue screen)

    Hello Harrison,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
    on Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 16, 2021
    #2
  3. ANANDSAP123
    anandsap123 Win User
    PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Jan 16, 2021
    #3
  4. BIGONEXEON
    bigonexeon Win User

    PC keeps blue screening after headphones cut out or opening a game.

    blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Jan 16, 2021
    #4
Thema:

PC keeps blue screening after headphones cut out or opening a game.

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