Windows 10: PC Keeps Crashing/Bluescreen

Discus and support PC Keeps Crashing/Bluescreen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi my names Justin and I've spent the last week trouble shooting, and trying to find what's causing my issues, but nothing seems to work. I keep... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Tha T1p, Jul 10, 2020.

  1. Tha T1p Win User

    PC Keeps Crashing/Bluescreen


    Hi my names Justin and I've spent the last week trouble shooting, and trying to find what's causing my issues, but nothing seems to work. I keep getting frequent game crashes, or Blue screens, mostly consisting of Page Fault in Non Paged area, or win32kbase error messages. I stream and Game on the same PC using OBS Studio, and for the last 10 months I'd had relatively no issues, but the last week has been HELL. I've uploaded the most recent blue screen dump files and my system info according to the FAQ in hopes someone can spot the problem.


    Crash file and system info.


    https://1drv.ms/u/s!AvwHNK4VHEr7hgtab-F6_LbWJHNJ?e=c19Uzl

    :)
     
    Tha T1p, Jul 10, 2020
    #1
  2. philc43 Win User

    Bluescreen Crashes in Windows 10

    There are a few things that I notice with these errors, they are nearly all hardware 0x124 errors which are difficult to troubleshoot because there is so little information.

    Most of them occur when the Norton Security process is running so a first step would be to uninstall Norton and just use Windows Defender while we are troubleshooting.

    There was one different BSOD error: 0x18 Reference by Pointer
    Probably caused by : BHDrvx64.sys ( BHDrvx64+114761 )

    You need to update or rollback your Symantec Heuristics Driver. Maybe this is part of the Norton install so it may be removed anyway.

    Check if there has been any improvement and if not then you will need to work through your hardware:



    STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.


    PC Keeps Crashing/Bluescreen [​IMG]
    Warning
    PC Keeps Crashing/Bluescreen [​IMG]
    If you're overclocking your system, revert back to stock clocks now.
    PC Keeps Crashing/Bluescreen [​IMG]



    PC Keeps Crashing/Bluescreen [​IMG]
    Note Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE [/i] CPU TEST
    *Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


    PC Keeps Crashing/Bluescreen [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




    TWO [/i] RAM TEST
    *Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    PC Keeps Crashing/Bluescreen [​IMG]
    Note
    PC Keeps Crashing/Bluescreen [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    THREE [/i] HDD TEST

    PC Keeps Crashing/Bluescreen [​IMG]
    Note Please run HDTune first, in the order posted!
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
    *Arrow Run chkdsk




    FOUR [/i] GPU TEST
    *Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums


    PC Keeps Crashing/Bluescreen [​IMG]
    Note Run Furmark for around 30 minutes.

    PC Keeps Crashing/Bluescreen [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Report back on all the tests as you do them - take your time - there is no need to get them all done immediately.
     
    philc43, Jul 10, 2020
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jul 10, 2020
    #3
  4. Mayra Aqu Win User

    PC Keeps Crashing/Bluescreen

    Windows 10 keeps crashing

    Hi,

    There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

    • What exactly are you accessing/doing when the computer crashes?
    • Were you still able to login to the computer after it happens?
    • Can you send us a screenshot of the error messages or mini dump that you've received?

    In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
    Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
    "When did you get the error?".

    We'll wait for your response on this matter.
     
    Mayra Aqu, Jul 10, 2020
    #4
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PC Keeps Crashing/Bluescreen

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