Windows 10: PC keeps crashing into a black screen, or freezing when watching videos, Youtube, Twitch, etc.

Hello,few ago my PC started to crash to a black screen randomly while I'm watching videos, or Youtube, or use cloud gaming services which is basically the same as watching videos - it never happens while playing games, or during anything that requires the dedicated graphics. The PC freezes, screen goes black backlit is on, but the PC doesn't respond, sound freezes too, sometimes there are flashing white stripes, sometimes it freezes with the screen picture on, but most of the time it's just black. There is nothing that would indicate any error in the Event viewer as far as I can tell, no

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Windows crashes randomly when watching YouTube videos at full screen


I don't know why, but ever since this afternoon, Windows decides to crash complete whenever I'm a few minutes or so in watching a YouTube video. It doesn't do it playing intensive games like Grand Theft Auto 5 yet it decides to do it watching a YouTube video. How Windows crashes is the reason why I'm making this thread.

What happens when I'm in the middle of watching a video is that the screen goes black with the cursor flickering and later disappears as well as the audio cutting off with nothing but blackness. Pressing anything does not make sounds, and nothing appears after a moment of blackness, not even a blue screen. And after restarting, the interface does some strange behavior I've never seen before. The resolution is changed to 800x600 (or 1024x768, I don't know, 4:3 aspect ratio) and the options are even more awkward. The only options through adapter settings (resolution cannot be changed in advanced display settings for some reason) are all in 4:3 aspect ratio with of all the standard refresh rates in PCs is a never heard of 64 Hz applied to each option

Fortunately, things go back to normal after another restart, but the crashing while watching YouTube videos in full screen continue to happen. Now this issue doesn't annoy me to the very core, but it does bother me that such an interruption can happen. I prefer to watch videos in full screen, so I want to know how I can fix it. I don't want to be hesitant to watch something in a preferred mode forever. Let me know what you think is wrong.

PC: ABS Logic-i3R ALI094 Desktop PC Intel Core i3 6th Gen 6100 8 GB DDR4 1 TB HDD GeForce GTX 750 Ti 2 GB Windows 10 Home 64-Bit-Newegg.com

 

Screen flashes black when viewing a YouTube video

Hi Cody,

We need to gather more information for us to better assist you on your screen concern. Kindly answer these questions:

• Were there any changes made on your computer before encountering the flashing black screen issue?
• Are you using a laptop or a desktop? If you're using a laptop, does your screen flashes black when using the built-in monitor? If you're using a desktop, do you experience the issue when using other monitors?
• Does the issue only occur when you play YouTube videos?
• Are you experiencing the flashing black screen issue while watching YouTube videos in full screen mode or while in window mode?
• Do you experience the same concern when playing YouTube videos using other web browsers?

The issue may be occurring because of an incompatible application or the display driver is outdated. While we wait for the answers to our questions, kindly follow the steps found in this
link. The article will provide you the steps that can usually resolve screen flickering issue in Windows
10.

We await for your response.

 

Black screen during and after watching video

Cause: I have a problem with my new Windows 10 PC that during streaming a video the entire screen goes black at a random point during the video. This occurred multiple times when watching a trailer using the Steam application (full screen) and also in Microsoft Edge when streaming an Adobe Flash video (not full screen). It doesn't seem to be exactly reproducible, watching the same video again doesn't always crash it. This hasn't occurred on YouTube (HTML5 video) in Firefox (yet?).

Effect: The sound continues but the screen goes black. Only the cursor is still visible. Even key-combinations like Ctrl+Shift+Esc, Ctrl+Alt+Del, Win+L (Lock user) and Ctrl+Win+Left/Right (Change desktop) doesn't unblock the screen. It seems like the computer is still working because the cursor changes to the resize cursor or select cursor at certain positions on the screen. Switching the monitor off and on again doesn't help either. After hibernating the computer (using the power button) the same effect is present but now the screen is grey instead of black. The only way I found to get rid of this effect is to completely restart the PC.

SW-Versions: I have the newest version of Windows 10 (at the time of this writing, 06.06.2016 14:30), the newest version of Flash (21.0.0.242), the newest version of Edge (25.10586.0.0 / 13.10586), the newest version of Steam (Package version 1461972496) and Radeon Software Version 15.11 (Graphics Chipset: AMD Radeon (TM) R9 390 Series).

Any ideas how to preferably solve the problem permanently or just how to "snap out of it" when it does occur?
Thanks in advance!