Windows 10: Pc keeps crashing when playing games. Help diagnose.

Hi, i have a rec-curing problem which causes my pc screen to go black and crash. It can happen very frequently and is very annoying.


Pc specs are as follows.

AMD Ryzen 5 3600

RX 5700 XT

16gb ram


These are the minidumps in my windows folder: crash dumps




If anyone could provide insight that would be great. Thanks!

:)

 

Pc keeps crashing while playing games

Hi,

Having incomplete Windows update is one of the possible reasons why your pc games keeps crashing when playing after you reinstalled the Windows 10. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may click the link below:

Click here

Step 2: Download all the critical updates for Windows 10. Kindly refer to the link below and follow the step provided on the link.

Windows 10 Update Assistant

Kindly update us with the results, so that we can assist you further.

 

Computer crashes while playing games

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that how frustrating it can be when the PC crashes while playing games. I certainly appreciate your efforts taken towards resolving the issue.



For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC?
   
2. What is the make and model of the PC?
   
3. What happens when you try to run a game?
   
4. Does the PC crashes only while playing games?
   
5. Do you receive any stop code or error message when the PC crashes?
   

Meanwhile, I would suggest you to refer the article
Troubleshoot blue screen errors



In addition, you can check if Windows is up to date. Refer the article
Keep your PC up to date and see if that helps.



If you receive a Blue Screen error, please share the dump files with us in order to assist you further. I have sent a private message to you, please share the dump files through the message.



Please get back to us with the detailed information to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Pc keeps crashing while playing games

I recently reset my pc using the option in settings. It reinstalled everything fine but when I started playing games they would crash after a half hour or so. This only started happening after I reset my pc and reinstalled windows 10. when the crash happens
I cant press ALT Ctrl DEL or anything just got to turn the whole computer off . plz help thanks.