Windows 10: PC keeps crashing when playing games

My pc keeps crashing randomly while playing games it happens at random intervals sometimes I'll go 4-6 hours with no issues and other times it happens within 30 minutes. the screen flashes rapidly goes black and I have to manually turn it off myself. This has been happening since I updated to windows 11 never happened before then. I've tried reverting to windows 10 but it keeps failing and cant find a solution to that either.

:)

 

Pc keeps crashing while playing games

Hi,

Having incomplete Windows update is one of the possible reasons why your pc games keeps crashing when playing after you reinstalled the Windows 10. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may click the link below:

Click here

Step 2: Download all the critical updates for Windows 10. Kindly refer to the link below and follow the step provided on the link.

Windows 10 Update Assistant

Kindly update us with the results, so that we can assist you further.

 

Computer crashes while playing games

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that how frustrating it can be when the PC crashes while playing games. I certainly appreciate your efforts taken towards resolving the issue.



For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC?
   
2. What is the make and model of the PC?
   
3. What happens when you try to run a game?
   
4. Does the PC crashes only while playing games?
   
5. Do you receive any stop code or error message when the PC crashes?
   

Meanwhile, I would suggest you to refer the article
Troubleshoot blue screen errors



In addition, you can check if Windows is up to date. Refer the article
Keep your PC up to date and see if that helps.



If you receive a Blue Screen error, please share the dump files with us in order to assist you further. I have sent a private message to you, please share the dump files through the message.



Please get back to us with the detailed information to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Window 10 - game keep crashing

Hi Scott,

Sorry to hear about the inconvenience caused.

We need more information about this problem, please help us with the below information:

• Where did you download this game(Windows store or CD)?
• What is the problem that you face, when playing the game?
• When you say crashing, do you get any error message?

We would suggest you to install the games using the compatibility mode(Note: This is only applicable for games that are downloaded or installed from disc).

To know more about installing program using compatibility, refer to the below link:

Make older apps or programs compatible with Windows 10

Note: This article is designed for Windows 8/8.1, use it as a reference.

Please keep us updated.