Windows 10: PC keeps crashing with black error screen

Discus and support PC keeps crashing with black error screen in Windows 10 Software and Apps to solve the problem; Hello,Recently my PC has been crashing a lotIt just turns the screen black and has a black error screen that says,"Your PC ran into a problem. Windows... Discussion in 'Windows 10 Software and Apps' started by EricL0733, Dec 20, 2024.

  1. EricL0733 Win User

    PC keeps crashing with black error screen


    Hello,Recently my PC has been crashing a lotIt just turns the screen black and has a black error screen that says,"Your PC ran into a problem. Windows is trying to install and fix and collecting some error info. "It also has a stop code of DRIVER_IRQL_NOT_LESS_OR_EQUAL.When every crash happens, a Warning appears in the Event Viewer labeled as,"Event 360, User Device Registration"I've tried resetting my PC, updating drivers it says i have the newest version, i checked for bugs or any problems but everything says none,This has been happening for about a week but it crashes very often.

    :)
     
    EricL0733, Dec 20, 2024
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Dec 20, 2024
    #2
  3. My pc keeps black screening and crashing.

    Hi Even,



    Thank you for posting your query on Microsoft Community.



    I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

    The issue could occur if there is display driver issue or some other drivers.

    To assist you better, please provide us the below information:

    • When you say that "since then been stuck in this loop for some days now", what is the current status of the issue?
    • Are you getting any error message?


    I suggest you to refer the suggestion provided in the below Microsoft Help Article on black screen issues and check if it helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support



    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
     
    Nyima Yonten, Dec 20, 2024
    #3
  4. Rose Cal Win User

    PC keeps crashing with black error screen

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Dec 20, 2024
    #4
Thema:

PC keeps crashing with black error screen

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