Windows 10: PC keeps freezing and crashing during games

Discus and support PC keeps freezing and crashing during games in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi,I have recently had exhausting problems with my computer freezing during gameplay - even games that are not resource intensive at all.I posted my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PaulKukowski, Apr 26, 2021.

  1. PC keeps freezing and crashing during games


    Hi,I have recently had exhausting problems with my computer freezing during gameplay - even games that are not resource intensive at all.I posted my full specs at the bottom.I have already attempted the following:Windows Memory Diagnostic Tool - no errors found, also ran memtest86 via GRUB, which returned no errorsran chkdsk - no errors foundran an sfc scan - no errors foundran the DISM cleanup without resultsupdated Windows to the newest releaseupdated my graphics card driversRan CPU and GPU benchmarks and observed no overheatingPlugged my GPU into the second PCIe slotcleaned all hardware par

    :)
     
    PaulKukowski, Apr 26, 2021
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Apr 26, 2021
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Apr 26, 2021
    #3
  4. testing Win User

    PC keeps freezing and crashing during games

    Game crashing all the time / PC freezes sometimes

    Since about a month I have the problem that a game (Grand Theft Auto V) is crashing all the time. Sometimes the complete PC freezes too so that it displays the old image e.g. a few minutes ago (completely unresponsive, only restarting the PC helps). The time is not predictable, when it crashes. At one time it crashes after five minutes, another time it crashes after half an hour. But one thing is sure - it will crash.

    I have contacted the Rockstar Support and they say they can't help me anymore. Things I did asked by the Rockstar Support:

    • reinstalled the game and Social Club multiple times
    • deleted game files in AppData/Local/Rockstar Games/GTA V and Documents\Rockstar Games\Social Club
    • deleted C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe and restored via Steam option Verify integrity of game files
    • DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannow multiple times
    • uninstalled another app, which should be responsible for network timeouts/blocking
    • switching to story mode/second character
    • submitted the export of msinfo32 including crash reports to the support
    • changed firewall settings

    Things I tried myself:

    • played in Safe Mode
    • changed graphics settings
    • removed OC
    • updated to latest Nvidia driver (436.15)
    • updated Windows 10
    • checked the event log, but there is no entry
    • executed memtest86 without problems
    • made a stress test with FurMark without problems

    I don't have expierenced similar problems in other games/apps.

    System configuration:

    • i5-6600K
    • 16 GB RAM
    • Nvidia GeForce GTX 780

    Temperature is always OK.

    Launcher.log from GTA V writes something like:

    How can I find the cause of this error?
     
    testing, Apr 26, 2021
    #4
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PC keeps freezing and crashing during games

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