Windows 10: PC Keeps Freezing Then Crashing Entirely While Playing Games

There's a problem I have been experiencing for a long time, I tried many solutions and yet none of them workedEvery time i try to run games heavy or not my PC just entirely freezes for a bit then reboots itself even though the game is working fine with high performance and frame rate. This problem occurs more when playing heavy games like "god of war" for example even though i saw videos of other people with the same specifications run those games no problemSystem Specifications:CPU: Intel Core i7-3770GPU: Sapphire Nitro+ Radeon RX 570 4GBRAM: 16GB DDR3 Ram 4x4GBMotherboard: GIGABYTE GA-B75

:)

 

My pc freezes and crashes while playing fortnite

As the tilte suggests i have been experiencing my pc freezing and crashing while i play fortnite (havent tested any other games). To begin with ive been experiencing fortnite crashing mid game for the past week. I updated drivers windows 10 and unistalled fortnite and installed it again. After the windows update i think that the problem expanded to my pc freezing and crashing. To save you some time i have Autoruns from a previous crashing issue

 

Pc keeps crashing while playing games

Hi,

Having incomplete Windows update is one of the possible reasons why your pc games keeps crashing when playing after you reinstalled the Windows 10. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may click the link below:

Click here

Step 2: Download all the critical updates for Windows 10. Kindly refer to the link below and follow the step provided on the link.

Windows 10 Update Assistant

Kindly update us with the results, so that we can assist you further.

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator