Windows 10: PC keeps rebooting while playing

Discus and support PC keeps rebooting while playing in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, My PC running Windows 10 keeps on rebooting while playing video games. So far it occurred with World of Warcraft only. Both GPU and CPU... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by guzacon, Jul 19, 2018.

  1. guzacon Win User

    PC keeps rebooting while playing


    Hi all,


    My PC running Windows 10 keeps on rebooting while playing video games. So far it occurred with World of Warcraft only. Both GPU and CPU temperatures weren't high.


    For some reasons, I can't find any dump file to upload here. The directory doesn't exist, nor the larger file described here: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/how-to-post-crash-dumps-after-blue-screen-of-death/5b11c5c7-5903-45b8-8348-0fbee6b2ba6e?tm=1517484313690


    The error message in Reliability menu simply reads: "The previous system shutdown at 5:36:10 PM on ‎7/‎19/‎2018 was unexpected." without any further detail.


    Note: I do not get any BSOD whatsoever, the PC simply reboot.


    How can I forward a report for you to check? Thanks in advance.

    :)
     
    guzacon, Jul 19, 2018
    #1
  2. Thrackan Win User

    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, Jul 19, 2018
    #2
  3. Pc keeps crashing while playing games

    Hi,

    Having incomplete Windows update is one of the possible reasons why your pc games keeps crashing when playing after you reinstalled the Windows 10. To help you resolve this concern, we suggest that you follow the steps below:

    Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may click the link below:

    Click here

    Step 2: Download all the critical updates for Windows 10. Kindly refer to the link below and follow the step provided on the link.

    Windows 10 Update Assistant

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Jul 19, 2018
    #3
  4. PC keeps rebooting while playing

    PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Jul 19, 2018
    #4
Thema:

PC keeps rebooting while playing

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