Windows 10: PC keeps restarting after blackscreening during gaming

It would be great if someone could help me, I've been having ongoing issues with my PC, I recently got an RTX 4090 and afterwards my PC would just start randomly rebooting when I was playing a game, it was fine for a few weeks after I got the GPU and then it started, all my screens would go black for a moment before my PC would just reboot. The weird part is I ran a 3d mark test with port royal stress test and got a 99.7% grade, and then I ran Fire Strike Extreme and ran into no issues also, When I boot into a game like Street fighter 6 sometimes it just reboots the PC in the main menu after

:)

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.

 

Blackscreen - Auto-Restart

Thank you for the suggested 'fixes'. I'll try them after I try Google's Chrome browser. I'm told it's more suited to a desktop environment than the Microsoft EDGE browser (more suited to Tablet use). I don't know if it's related to the "BlackScreen Auto-Restart"
problem, but hopefully it will reduce/eliminate the "Can't Reach This Page" message which I frequently get using EDGE [I tried restarting my modem and router, as well as clearing browsing history, but the problem persists with EDGE.

 

PC keeps restarting

Hi,

We appreciate you for being part of Windows 10.

Have you made any changes prior to the issue?

The PC may restart automatically if the updates are being installed. If the updates are installed properly then follow the below methods and check if the issue persist.

Method 1:

I suggest you to disable automatic restart under system failure.
This prevents Windows from automatically restarting if an error causes Windows to fail.
Follow the below steps.

• 
  Press Windows + E keys on the keyboard to open File Explorer.
  
• 
  Right click on My Computer/This PC and Select
  Properties.
  
• 
  Click on Advanced system settings
  on the left navigation pane. (Enter the admin credentials if prompted)
  
• 
  Click on the Advanced
  tab.
  
• 
  Under the Startup and Recovery,
  select Settings.
  
• 
  Uncheck the option
  Automatic Restart under System failure.
  
• 
  Click on OK button and close the window.
  

Try to use the computer now for some time. Check if the computer is restarting now.

If the issue persist, follow the below method.

Method 2:

• 
  Press ‘Windows + X’ Keys on the keyboard.
  
• 
  Click on ‘Command Prompt (Admin)’ to bring up an elevated command prompt.
  
  Note: Click ‘Yes’ if it prompts for permission.
  
• 
  In the command prompt type in the following commands one by one and then press
  Enter.
  

sfc /scannow

Dism /online /cleanup-image /restorehealth

Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to fix some of them. Details
are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)”
to repair the corrupted files after performing SFC scan.

Use the System File Checker tool to repair missing or corrupted system files

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

If the issue persist, follow the below method.

Method 3:

I will suggest you to check if the issue occurs in Safe Mode with Networking. Follow the below steps:

Step 1:

To start Windows 10 in safe mode:

• Search for Settings from the taskbar and select it from the search results.
• Select Update & security and click on Recovery.
• Go to Advanced startup and select
  Restart now.
• After your PC restarts to the Choose an option screen, select Troubleshoot
  > Advanced options > Startup Settings >Restart.
• After your PC restarts, select a startup setting as Safe Mode with Networking by pressing the corresponding number.

If the issue does not persists in Safe Mode, then perform a Clean Boot to check if any third party application is causing the issue, as Clean Boot helps in eliminating software conflicts.

Step 2:

Put the computer in Clean Boot and check if it helps.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.

I would suggest you to refer the below Microsoft help article on How to Perform Clean boot.

How to perform a clean boot in Windows - Microsoft Support

The steps for Windows 8.1 applies well to Windows 10 also.

Disclaimer: Please reset the computer to start as usual after troubleshooting with clean boot by referring above article.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.