Windows 10: PC keeps restarting and showing 64%

Hello, i tried clearing my computer because there was a lot of junk and i tried to re install windows and when it git 64% its started restarting its kept showing Asus screen with a little loading circle and then said welcome and kept showing the 64% percent screen. Please if anybody could help i would really appreciate it.

:)

 

PC keeps restarting

Hi,

We appreciate you for being part of Windows 10.

Have you made any changes prior to the issue?

The PC may restart automatically if the updates are being installed. If the updates are installed properly then follow the below methods and check if the issue persist.

Method 1:

I suggest you to disable automatic restart under system failure.
This prevents Windows from automatically restarting if an error causes Windows to fail.
Follow the below steps.

• 
  Press Windows + E keys on the keyboard to open File Explorer.
  
• 
  Right click on My Computer/This PC and Select
  Properties.
  
• 
  Click on Advanced system settings
  on the left navigation pane. (Enter the admin credentials if prompted)
  
• 
  Click on the Advanced
  tab.
  
• 
  Under the Startup and Recovery,
  select Settings.
  
• 
  Uncheck the option
  Automatic Restart under System failure.
  
• 
  Click on OK button and close the window.
  

Try to use the computer now for some time. Check if the computer is restarting now.

If the issue persist, follow the below method.

Method 2:

• 
  Press ‘Windows + X’ Keys on the keyboard.
  
• 
  Click on ‘Command Prompt (Admin)’ to bring up an elevated command prompt.
  
  Note: Click ‘Yes’ if it prompts for permission.
  
• 
  In the command prompt type in the following commands one by one and then press
  Enter.
  

sfc /scannow

Dism /online /cleanup-image /restorehealth

Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to fix some of them. Details
are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)”
to repair the corrupted files after performing SFC scan.

Use the System File Checker tool to repair missing or corrupted system files

https://support.microsoft.com/en-us/kb/929833

If the issue persist, follow the below method.

Method 3:

I will suggest you to check if the issue occurs in Safe Mode with Networking. Follow the below steps:

Step 1:

To start Windows 10 in safe mode:

• Search for Settings from the taskbar and select it from the search results.
• Select Update & security and click on Recovery.
• Go to Advanced startup and select
  Restart now.
• After your PC restarts to the Choose an option screen, select Troubleshoot
  > Advanced options > Startup Settings >Restart.
• After your PC restarts, select a startup setting as Safe Mode with Networking by pressing the corresponding number.

If the issue does not persists in Safe Mode, then perform a Clean Boot to check if any third party application is causing the issue, as Clean Boot helps in eliminating software conflicts.

Step 2:

Put the computer in Clean Boot and check if it helps.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.

I would suggest you to refer the below Microsoft help article on How to Perform Clean boot.

https://support.microsoft.com/en-us/kb/929135

The steps for Windows 8.1 applies well to Windows 10 also.

Disclaimer: Please reset the computer to start as usual after troubleshooting with clean boot by referring above article.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

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