Windows 10: PC keeps restarting, especially during gaming, but not always.

Not a Windows 11 update related as this issue has been online. I thought it was from overheating or high loads, but sometimes it happens right after it restarts or just randomly while browsing Chrome/Edge with only a few tabs. It has been happening for a few years, but went quiet for a bit then started doing it again. It is more likely to occur while gaming, but not 100% of the time.Some info:- IntelR CoreTM i7-8700K CPU @

:)

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.

 

PC keeps restarting

Hi,

We appreciate you for being part of Windows 10.

Have you made any changes prior to the issue?

The PC may restart automatically if the updates are being installed. If the updates are installed properly then follow the below methods and check if the issue persist.

Method 1:

I suggest you to disable automatic restart under system failure.
This prevents Windows from automatically restarting if an error causes Windows to fail.
Follow the below steps.

• 
  Press Windows + E keys on the keyboard to open File Explorer.
  
• 
  Right click on My Computer/This PC and Select
  Properties.
  
• 
  Click on Advanced system settings
  on the left navigation pane. (Enter the admin credentials if prompted)
  
• 
  Click on the Advanced
  tab.
  
• 
  Under the Startup and Recovery,
  select Settings.
  
• 
  Uncheck the option
  Automatic Restart under System failure.
  
• 
  Click on OK button and close the window.
  

Try to use the computer now for some time. Check if the computer is restarting now.

If the issue persist, follow the below method.

Method 2:

• 
  Press ‘Windows + X’ Keys on the keyboard.
  
• 
  Click on ‘Command Prompt (Admin)’ to bring up an elevated command prompt.
  
  Note: Click ‘Yes’ if it prompts for permission.
  
• 
  In the command prompt type in the following commands one by one and then press
  Enter.
  

sfc /scannow

Dism /online /cleanup-image /restorehealth

Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to fix some of them. Details
are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)”
to repair the corrupted files after performing SFC scan.

Use the System File Checker tool to repair missing or corrupted system files

https://support.microsoft.com/en-us/kb/929833

If the issue persist, follow the below method.

Method 3:

I will suggest you to check if the issue occurs in Safe Mode with Networking. Follow the below steps:

Step 1:

To start Windows 10 in safe mode:

• Search for Settings from the taskbar and select it from the search results.
• Select Update & security and click on Recovery.
• Go to Advanced startup and select
  Restart now.
• After your PC restarts to the Choose an option screen, select Troubleshoot
  > Advanced options > Startup Settings >Restart.
• After your PC restarts, select a startup setting as Safe Mode with Networking by pressing the corresponding number.

If the issue does not persists in Safe Mode, then perform a Clean Boot to check if any third party application is causing the issue, as Clean Boot helps in eliminating software conflicts.

Step 2:

Put the computer in Clean Boot and check if it helps.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.

I would suggest you to refer the below Microsoft help article on How to Perform Clean boot.

https://support.microsoft.com/en-us/kb/929135

The steps for Windows 8.1 applies well to Windows 10 also.

Disclaimer: Please reset the computer to start as usual after troubleshooting with clean boot by referring above article.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Newly build pc keep restarting

I'm having trouble my newly built pc. At first, everything was fine, I was able to play Fortnite for a game. After the game finished, the system started to restart (without any warning or error message). Then it started to does it randomly so I reset everything. Then once got back to windows, and started to install all of the drivers, it just kept on restarting every time I try to install the drivers. The temperature was below 30 C with nothing running and with game, it is below 55 C.

I tried the following suggestions:

1. Safe mode, turn off the automatic restart and update all the drivers
   
2. Auto Repair
   
3. switch the RAM positions/cleaning
   

Here are the parts:
CPU: Intel i7 9700k
GPU: RTX 2070
Motherboard: MSI Z390-A PRO LGA1151
PSU: Corsair CX Series 750 Watt 80 Plus Bronze
Cooler: Cooler Master MasterLiquid ML240L
RAM: G.SKILL 16GB
Storage: SSD 750 GB
System: Window 10 home

If someone is able to help me, I will be forever grateful to you.
Thank you,