Windows 10: Pc keeps shutting down when playing games blue screen.

Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 7/1/2024 9:32:24 PM Event ID: 41 Task Category: 63 Level: Critical Keywords: 70368744177664,2 User: SYSTEM Computer: FBI Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 41 10 1 63 0 0x8000400000000002 9798 System FBI

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My PC keeps blue screening when playing games

Hi Dyari,

thanks for your reply.

I have done everything you have suggested and still I will blue screen when gaming only.

I then reinstalled windows, and followed your steps again and still experiencing the same issues.

Also I was not overclocking ever. The blue screens occurred while at stock speeds.

Apologies I forgot to mention my motherboard is ASUS ROG STRIX B550-F GAMING.

Regards,

Callan

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.